Review Time
I ordered a kit back in June 2021 from the Neath store, it was promised for September 2021, then again for October and December. To date, despite chasing many times, we have still not received a kit. The season is over half way through now and we have no kit, no training gear or travel tracksuits. It is very disappointing and to not have the courtesy of a reply, I feel really let down.
I ordered a kit back in June 2021 from the Neath store, it was promised for September 2021, then again for October and December. To date, despite chasing many times, we have still not received a kit. The season is over half way through now and we have no kit, no training gear or travel tracksuits. It is very disappointing and to not have the courtesy of a reply, I feel really let down.
Still have not received my order and I'm unable to make contact with anyone to get a refund. I received one email when I made my first order and nothing since. This company is very happy to take your money then not send the product or communicate. Very poor company. Avoid!!!!
Still have not received my order and I'm unable to make contact with anyone to get a refund. I received one email when I made my first order and nothing since. This company is very happy to take your money then not send the product or communicate. Very poor company. Avoid!!!!
If I could have given 0 stars I would have done. Ordered shorts for Stroud RFC minis from Macron using the sizing guide on their website. They took several weeks to deliver - with very little communication about progress (this once the rugby season had already started!). When they arrived I had order the size for a 26 inch waist boy. On trying them on they barely got above his knees and when measuring the waist it was 18-19 inches (according to my photographic evidence). I returned them, after effectively being called a liar by customer services only to be sent a picture of a pair of shorts showing that they measured 24 inches and therefore they would not refund the purchase.I think I can safely say that, having been chairman of a Youth football club, I will be speaking to all of my contacts who are buying kit every year to recommend that they steer clear of this shower and their appalling business practices and customer "no" service.I have never been so incensed in all my years of buying goods over the internet.
If I could have given 0 stars I would have done. Ordered shorts for Stroud RFC minis from Macron using the sizing guide on their website. They took several weeks to deliver - with very little communication about progress (this once the rugby season had already started!). When they arrived I had order the size for a 26 inch waist boy. On trying them on they barely got above his knees and when measuring the waist it was 18-19 inches (according to my photographic evidence). I returned them, after effectively being called a liar by customer services only to be sent a picture of a pair of shorts showing that they measured 24 inches and therefore they would not refund the purchase.I think I can safely say that, having been chairman of a Youth football club, I will be speaking to all of my contacts who are buying kit every year to recommend that they steer clear of this shower and their appalling business practices and customer "no" service.I have never been so incensed in all my years of buying goods over the internet.
Be aware that any orders from the Macron website for UK delivery will incur extra customs charges that aren’t included in the price paid to Macron. Even though you pay macron for shipping, these charges aren’t included. It seems that their products are shipped from Italy and I’m now disputing a £62 customs charge with DHL in addition to the £255 order I placed with Macron.
Absolutely awful try to avoid. Took 5 weeks to get my sons kit out for delivery and then returned to store as delivery people said they had tryed twice when they clearly hadn't. When finally collecting from the college the sizing is poor a small is even smaller than extra small and the sleeves very short. Quality is bad also just cannot be bothered with the hassle to send it back. My son will not wear it if he doesnt really have to.
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Technical sportswear for men, women and children. Garments for Running, Football, Rugby, Basketball, Volleyball and plenty more. Discover the Macron world!
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