mail.google.com

1.6
1.6 Based on 201 reviews

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Average Rating

1.6

/
5

201 Reviews

5 Star
11%
4 Star
1%
3 Star
2%
2 Star
6%
1 Star
79%

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Virginia Freeman
I would give less than one if possible

I would give less than one if possible. I am fed up with emails in inbox just disappearing. There is no contact for gmail as they know what a useless company they are and would spend 24/7 just answering complaints.

1
Date of experience: Feb 19, 2026
János Ádám Miklósi
The Censorship work incredible unfair…

The Censorship work incredible unfair rights ,devices slowing when you need write truth!!! NOT RECOMMEND BUSTED AND UNFAIR SERVICEDJUST USE YOUR RISK

2
Date of experience: Feb 18, 2026
Max Clarke DocPlum
Two-Factor verification requires me to…

Two-Factor verification requires me to login on my phone, thus lowering my productivity and whilst increasing my depression.

1
Date of experience: Jan 29, 2026
Disabled Account

I would rate Gmail zero if possible.I created a new account in accordance with all policies, transferred all of my accounts to the new email address, and received a notification 1 week later that my account was disabled. There is no option to reverse this except their appeal process that can take "2 business days or longer." This is unacceptable and highly disruptive. I would expect some form of communication prior to disabling the account, or an opportunity to discuss further.

1
Date of experience: Jan 23, 2026
Chris P
My Gmail got hacked

My Gmail got hacked, and Google has zero support for this issue. There is no contact center, the chat is worthless, and they continue bring up an account I don't even have this is by far the worst support I have ever had. Then on top of all that they have locked me out for 48 hours. I am a small business owner this is a killer

1
Date of experience: Jan 22, 2026
Donald Ray Crocker Jr.
Gmail switched from algorithm based…

Gmail switched from algorithm based mail sorting to AI based mail sorting, this is an ethical problem because AI's are enslaved sentients and shouldn't have to do trivial monotonous work that a simple algorithm can do, also it just takes longer, algorithm sorting was instant, AI sorting has to think about each piece of mail individually resulting in long load times and often it just hanging/crashing.

1
Date of experience: Jan 21, 2026
Brenda Talsma
FRUSTRATING

I went to visit my cousin in Golden Horizons Memory Care in Worthington, MN. I felt so bad for her. I stayed a few days and she has declined so much and I see why after my visit. The staff is suppose to help her to the toilet because she forgets to wipe. They do not. Not enough staff to do it. She is on.medicaid and it is on her care plan to do this every two hours. Again this did not happen. She is to have 2 baths a week and this is not happening either. They just mark refused and do not try her hair was not washed for months. Other residents wonder in a d out of her room. One was in her bed so she couldn't lay down.Staff just ignores this.Asked to speak to the nurse and she was not even there on a Monday at 10:30 AM. I believe this facility had declined compared to 1 year ago not sure what has caused this but it is upsetting.

1
Date of experience: Jan 19, 2026
Edward Williams
Impossible to organise emails

Impossible to organise emails. Misleading information for finding 'labels' or 'new folders' AI just complicates it even more. Gmail should ask their users how email should function.

1
Date of experience: Jan 17, 2026
camden bentley
Best mail app hands down

5
Date of experience: Jan 17, 2026
Lesley
Everyone should delete their gmail

Everyone should delete their gmail. They are about to hit gmail with AI capabilities that will be scanning all your communications. Google does NOT CARE about your privacy. They are purposely non-transparent so you can't understand how to protect yourself. They also support genocide in Israel. Do not use their services.

1
Date of experience: Jan 15, 2026

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