microsoft.com

1.3
1.3 Based on 980 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.3

/
5

980 Reviews

5 Star
5%
4 Star
1%
3 Star
1%
2 Star
3%
1 Star
90%

Filtered Reviews

Filter Reviews

Review Time

Alvaritogamer7716
Christ allmighty i hate this bullshit…

Christ allmighty i hate this bullshit company, impossible to make an account.

1
Date of experience: Dec 29, 2024
Todd
The worst customer service I’ve ever…

The worst customer service I’ve ever had. Passed onto 4 different customer services over a period of 2 hours and then to be told my warranty was not intact despite not having had the product for more than a year. Appalling.

1
Date of experience: Dec 28, 2024
Stetson Coleman
Another negative review

Another negative review, you guys forced people to move to windows 11... Well, i would not complain IF I WASNT GETTING BLUE SCREEN LIKE NEVER BEFORE. More than 10 bluescreen so far and its not even a year since the upgrade, i had 0 on windows 10, you guys are completely out of your minds to force people into an unstable OS wich bring nothing usefull to the table. Hope your company just goes bankrupt and we move to linux.

1
Date of experience: Dec 28, 2024
Demon_infernal
Exceptional Service and Products

Exceptional Service and Products! I've been using Microsoft products for years, and they never disappoint. Their website is user-friendly, and I always find exactly what I need. Their support team is also fantastic!

5
Date of experience: Dec 28, 2024
ItzRodrii43
Impossible to renew subscription

With days to go before my subscription runs out the Microsoft site will not allow me to renew Shambles

1
Date of experience: Dec 27, 2024
OA7
Trash

Trash. Daughter tried to cancel subscription but they kept billing me.

1
Date of experience: Dec 26, 2024
Penny Morgan
Refund not refunded still

Refund which was supposed to issued at the start of this year is still not refunded. - regarding Office PlanOtherwise in general for Windows OS, through Feedback Hub, no one responds to your bug reports / complaints.

1
Date of experience: Dec 26, 2024
Marcie Morgan
they backdoor with updates and fake it…

they backdoor with updates and fake it , here some of the issues we have been suffer ! DONT TRUST THIS COMPANY UNTIL THEY FIX ITi have pictures/vidoes /recorded :)

1
Date of experience: Dec 24, 2024
Lionel Johnson
I've been locked out of my account…

I've been locked out of my account because someone hacked in, tried to purchase something from skype. Now I've been blocked. My xbox account is linked to that account and I can no longer play. That is 17 years of purchases and no one is helping me.it's a constant circle of filling in forms and then being told my account is locked because of the violation on skype. I DONT NEED THE ACCOUNT JUST TRANSFER MY XBOX TO ANOTHER EMAILSort it out, so many people have the same issue. Awful experience, awful service

1
Date of experience: Dec 24, 2024
Gamepass is very flexible

Microsoft has very flexible options especially when it comes to their gamepass subscription. I forgot to cancel it they charged me 20$ and when i went to go cancel it because I couldnt afford it they offered to refund my money. Because of this I'll be 100% happy to rebuy it in the future knowing if i ever forget Microsoft cares.

5
Date of experience: Dec 24, 2024

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More