microsoft.com

1.3
1.3 Based on 980 reviews

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1.3

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980 Reviews

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Mark Austin
Microsoft is a scam

1
Date of experience: Dec 21, 2024
Herschel Kelly
my pc barely works and everyone who i…

my pc barely works and everyone who i know who has a pc has the same issues where the pc slows down after a few years. My pc keeps changing random settings so does my moms pc and it has a 70% change of working properly when i use it. i have a 10 year old MacBook air that work like its brand new and has no issues. My mom also uses one drive and it deleted a bunch of important documents.

1
Date of experience: Dec 19, 2024
Lizzie B.
Windows 11 is a piece of garbage its…

Windows 11 is a piece of garbage its always updating even after I just updated and downloading more garbage onto my laptop. The stuff its downloading is also just useless never coming with the basic features we should have got at launch. The fact that the sort feature in file explorer and cant be completely disabled is bogus. No matter how many times I tell it not to back up my files to the cloud whether it be in turning on setting or in current settings it just wont listen. It also seems to run much slower when one update behind as if there trying to force you to update. If possible install another operating system.

1
Date of experience: Dec 19, 2024
Ramona Patterson
This company deserves absolutely zero…

This company deserves absolutely zero stars ! Been *hacked* and blocked on 2 of my accounts ! After countless hours and failing to get customer support I still couldn’t recover ! Their recovery form is a joke ! Answered all questions correctly till they ask u to type down recently sent email addresses plus subject lines ( who in gods name remembers that ) still no luck ! This support system is a joke ! Please don’t use Microsoft !!!

1
Date of experience: Dec 19, 2024
Chase Smith
Wish I could put zero stars.

Wish I could put zero stars.Never use a hotmail.com email address mine got hacked into so easily and I tried getting assistance and cleary there must a language barrier with there tech support team because he could not help me in the chat an there is no other way to contact them. Now I stressing about my personal information and getting nowhere with Microsoft.

1
Date of experience: Dec 19, 2024
_ItzbebebCZ_44
Microsoft is arrogant and never helpful

Every time I click on a spreadsheet or document, Windows 11 opens Office 365 - and then tells me I don't have a subscription. Instead, I try and get it to open Office 2016 (which I have paid for and is installed). But it doesn't show in the list of available apps. So, I search for it. 15 minutes later File Explorer hasn't found Office 2016. I decide to get rid of Office 365 which came with Windows 11 as bloatware. It turns out I cannot uninstall it like all other apps - no it is exceptional and can only be uninstalled with a special app which has to be downloaded. 4 attempts to start it and it finally starts. The 1st time it ends and I assume it hasn't worked. I run it again. Again, it ends but doesn't report if it has removed Office 365. Out of desperation, I re-start and Office 365 has gone or at least won't open any more. When I click on a spreadsheet now - automatically Excel 2016 opens. Microsoft is insulting the way it treats customers who have paid for Windows and its Office products. Microsoft's help is always unhelpful - no accident I assume.

1
Date of experience: Dec 16, 2024
Hilary
I had Faith as a Microsoft associate…

I had Faith as a Microsoft associate worker.They make you jump through hoops, and make false promises. Terrible customer service.

1
Date of experience: Dec 16, 2024
JA6
OneDrive is simply a scam

OneDrive is simply a scam. Putting your files on a microsoft operating system is a time bomb, bound to blast ending with microsoft holding your files hostage for your money. OneDrive will automatically try and upload your entire desktop to the cloud, instantly overloading the 5GB free size allowed. When you try and stop the sync, it says, "please allow sync to finish first", and when you try to sink, it says BUY MICROSOFT 360 FOR MORE STORAGE. It's an endless deadlock that ends with your files unusable, and microsoft with your money. :(

1
Date of experience: Dec 15, 2024
Lily Harris
YOU ARE VERY STUPID COMPANY

YOU ARE VERY STUPID COMPANY AND DONT DESERVE A SINGLE STAR. THE NEW "HELP US BEAT THE ROBOT" IS FRUSTRATINGSO USELESS TEAM BEHIND IT.

1
Date of experience: Dec 15, 2024
BigBoyz2
Awful data security protection

If you have a Microsoft account please do yourself a favour and close it before you are hacked, customer service is shocking and no one will help you recover is which is why so many people are commenting about it

1
Date of experience: Dec 14, 2024

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