Review Time
Mintsoft has been incredibly helpful and supportive throughout our onboarding process. From the very beginning, their team provided clear guidance and thorough training, ensuring we understood every aspect of the platform. What really stood out was their continued support, they were always available to answer questions and offer advice until we felt completely confident using the system. Their dedication and responsiveness made the transition seamless, and we couldn’t have asked for a better onboarding experience.
Throughout our onboarding, Larisa was our hero!! Nothing seemed too much for her, no silly questions (although I am sure I had loads of those..) All our questions were answered in matter of minutes. Larisa is very patient, very knowledgeable and she made us feel at ease. Thank you!!
Prompt responses & helpful guidance. Sebastian from Mintsoft support is very knowledgeable about the Mintsoft platform and provides in a timely manner just the required information to quickly solve the issue. Excellent support!
Brilliant experience with Mintsoft. Great help with some more complex issues from Mark Coulter and our account manager Patrick Prasad is always on hand to help with any queries or problems and they are always resolved super quickly. Can't recommend Mintsoft enough.
Addition to review 9/12/2025Response to Mintsoft. We were advised on intial setup that Mintsoft Synched B&Q stock, it actually doesn't. This was one of our main decisions on selecting Mintsoft in the first Instance. We made multiple requests over the phone with your agents and emailed specific members at Mintsoft with no reply. I will not mention personal names with this being a public forum but those members will know who they are.In addition we requested to cancel our countract 4/12/2025. We received no response to this email. We followed this email up the following day 5/12/2025 and received no response. We then left a review on Trustpilot 6/12/2025 and miraculously received a call from the retentions team on 8/12/2025. We did not recieve confirmation of our cancellation and were only contacted by the retentions team to attempt to prevent us from cancelling.We then had to request a response from the agent in writing to confirm acceptance of our cancellation. Mintsoft will not cancel our contract, even though we have received miss information on suitability of it for our business and also extremely poor support & service throughout. I would advise anyone considering Mintsoft for their business to think twice and to consider other options.I would not recommend Mintsoft to any business. Received really poor service from the point of which we signed an initial contract. Requested multiple call backs for support and never receive them. Cancel request has been sent and yet again no response. Avoid this business if you want to grow your business, these will slow your business growth down with their lack or service & support.
Change of account manager (Kieron Chambers)From starting our new fulfilment centre in 2024, from working with mintsoft prior as a operations manager to now as a owner. I have had a great relation ship with Tom Murphy who now progressed within mintsoft. Our account is managed with Kieron Chambers who has taken the time to learn our business and understand our bigger picture for growth as a business and enjoying working with him so far.
So far the onboarding experience with Mintsofts been great. We have had a lot of data to manage, and feedback has been taken really well.An example of this was some early feedback on the mobile app, just while chatting with the onboarding team we noticed got pushed to the app, i was, and continue to be very impressed with the flexability of the development team in improving the user experience. Most of the time the AI actually does answer a lot of the questions so try it first, its quite impressive.Failing that the live chat support team are fantastic, Sebastian and Larisa have been quick to respond and help with questions we have had.Overall, i would recommend the software, we needed integration with Unleashed, thats worked out of the box.
Claim your business profile now and gain access to all features and respond to customer reviews.
Access Mintsoft is a cloud-based order management system (OMS), warehouse management system (WMS), and multichannel integration solution.
Mintsoft helps 3PLs, warehouses and online retailers put their business at the forefront and stay ahead of competition. Welcome to the technology revolution.
creality3dofficial.com
passware.com
rapidhealth.co.uk
acugis.com
panasonic-uk.com
speel.co
maxsheets.com
employmenthero.com
klevarange.com.au
zencreator.pro
