Name: mintsoft.co.uk
Telephone: 000000000
Rating: 4.7

Emily Guest

4 weeks ago

The order rules module has been really…

The order rules module has been really helpful and has so many features we can use

Date of experience: Mar 20, 2026

Kaspar Guest

1 month ago

The Courier Dev Portal has been a great…

The Courier Dev Portal has been a great tool for streamlining our carrier integrations. It’s intuitive, well-documented, and allows us to move fast without unnecessary friction—exactly what you want when scaling operations.

Date of experience: Mar 17, 2026

Paige Guest

1 month ago

Training session

We had some training with Ross and we can't recommend & thank him enough. He made the whole session so straight forward for us and answered all the questions we fired at him. We feel so much more confident using Mintsoft. Thank you again Ross!

Date of experience: Mar 13, 2026

M Harvey Guest

1 month ago

Business held back by API incompatible with Magento MSI

We have used Mintsoft software as a warehouse client for 10 years and would have given 5-stars if we did not have this huge problem. We sought out a warehouse using Mintsoft for our second business. However, we have encountered issues with this second connection. The Magento API is not up to date - by a lot. In fact the latest Mintsoft-developed Magento API has an endpoint from pre-2020 which pre-dates Magento multi-site and multi-source functionality. After a lot of trouble my own developers discovered that the reason all the stock at the second warehouse in the shared catalogue was syncing to the stock source of our first business was because Mintsoft had not used the MSI compatible endpoint to sync stock sources from each warehouse to the correct website on the Magento multi-site installation. As a result, we have had to switch off the warehouse stock sync from the second warehouse - can you imagine working like this? It is now 18 months since I first raised this issue and it is still not fixed. The ticket was put right in front of LG at Access Mintsoft. Such an easy fix for an error that should not have happened in the first place. Sorry guys, needs to be said.

Date of experience: Mar 11, 2026

Nas Guest

1 month ago

Mintsoft Training

Birmingham Bond Ltd recently recently completed a one‑day e‑commerce software training session with Ross New, and it was genuinely outstanding. Ross delivered the content with clarity, patience, and a deep understanding of the platform. He tailored the session to our pace, answered every question thoroughly, and made even the more complex features feel approachable.What stood out most was Ross’s ability to combine technical expertise with practical, real‑world examples. By the end of the day, I felt confident navigating the system and applying what I’d learned straight away. Team at Mintsoft are on hand will will tailor any further requirements to best meet our needs. Will no doubt be booking further tracing in the near future. I highly recommend Ross to anyone looking for effective, engaging, and well‑structured e‑commerce training.

Date of experience: Mar 06, 2026

RI Guest

1 month ago

I had an system issue that needed fixing

I had an system issue that needed fixing, and Adela, our CSM was able to promptly look into the matter and help us sort the issue out. Very appreciative of her help with this.

Date of experience: Mar 04, 2026

Conor Fitzmaurice Guest

1 month ago

Luke Dexter From Access

Luke Dexter from the access team showed great customer service today. As soon as a problem arose he emailed and called within 5 minutes and sorted the problem within 10. Great customer service

Date of experience: Feb 26, 2026

Kayleigh Guest

1 month ago

Lauren - Amazing!!

I had the pleasure of dealing with Lauren today and her Customer Service was amazing.Every time I emailed, Lauren was very quick to respond, she was very helpful and very easy to talk to.