Review Time
I've been quite critical of the service recently. For those feeling frustrated and misled, especially those who didn't intend to sign up for a recurring £29.99 payment, I suggest taking a moment to reflect. I was also furious when, after paying £0.50 to view my IQ score, £29.99 was deducted from my account a week later. When I reached out via email to unsubscribe, I received an immediate automated response stating they would cancel future payments. However, they informed me that the initial £29.99 payment was non-refundable due to my consent at the time of the £0.50 transaction. After leaving a negative review, they offered a generic apology and mentioned that a full refund was in process. I made sure to include my customer reference in our correspondence. Initially, I felt trapped and thought I was only communicating with bots. But then I discovered a genuine email from them, apologizing and assuring me that the refund would appear within a week. Surprisingly, three weeks later, I noticed the refund had been processed. Here’s the timeline: 10th November - £0.50 debited, 17th November - £29.99 debited, 18th November - £29.99 credited. Even my bank didn't catch the refund right away. The real issue stems from the confusing terms and their automated responses. I hope this insight is helpful.
This service is a scam. I paid a small fee for a test result, and they secretly enrolled me in an expensive monthly subscription without my clear consent. They charged my card $30 without authorization. I've already reached out to the support team requesting a refund. If you are reading this from the support team: I demand my money back immediately. Please avoid using this service!
I've been quite vocal about my dissatisfaction with this service lately. For those of you who never intended to subscribe to a £29.99 monthly charge, please take a moment to breathe. I was furious when I saw £29.99 deducted from my account a week after paying £0.50 for my IQ score. Their website does send an automated response when you email about unsubscribing, but they state that the initial £29.99 is non-refundable since you consented by paying the £0.50. Leaving a negative review leads to a generic apology and a promise of a refund. Make sure to reference your customer ID in communications. I felt trapped in an endless loop of automated responses, but ultimately, I received my refund a few weeks later. The issue lies with their confusing terms and automated replies. I hope this insight helps.
Beware of this scam - they charged me £29.99 even after I canceled my subscription. I've spent hours trying to resolve this, and while they claim they will refund me, they insist they cannot find the transaction despite my numerous attempts to provide information. I doubt the authenticity of many reviews here. The test was enjoyable, but their payment practices and customer service are highly unprofessional.
This site is a scam. They withdraw money from your account without authorization, and when you try to cancel, they make it extremely difficult. I requested a refund and hope to receive it, but I'm doubtful. I can’t believe I fell for this scam with the initial offer of 0.99. I am extremely frustrated. Please avoid this site!
This service employs deceptive tactics to trap users. When I encountered an ad for a test to assess my IQ, it sounded intriguing, so I clicked and answered the questions. At the end of the test, I was asked to pay 1.00 CAD to see the results. I agreed, but by doing so, I unknowingly entered a 7-day trial, after which a monthly subscription began automatically. I never consented to this payment, nor did I see an invoice. I discovered an unauthorized charge of 44.99 CAD on my account. I immediately contacted their support to request a refund, but I ended up in a repetitive email loop with a chatbot that couldn't trace the transaction. In desperation, I contacted my payment service to dispute the charge.
They charged my payment service without my consent. Their support admitted they 'cannot find any trace of an account' for me. Despite acknowledging I'm not a user, they still took my money. They promised a refund 48 hours ago but are now stalling with automated responses. This is theft. I have reported this as fraud. Please avoid this service!
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