Name: mydermadream.com
Telephone: +17864422626
Rating: 4.5

Debbie Guest

1 month ago

The customer service associate Konain, was very…helpful and prompt.

The customer service associate was very helpful and prompt in helping me with replacement of my defective unit.

Date of experience: Feb 19, 2026

Veronica Ramos Guest

1 month ago

I got the help I needed without so many…

I got the help I needed without so many questions it was very easy. Sharoz was able to help me. thank you.

Date of experience: Feb 19, 2026

Sharon A Barrett Guest

1 month ago

I cancelled the order within 24 hours

I cancelled the order within 24 hours, but definitely prior to shipping, as the tracking email generated by the shipping label showed "label created". I responded to that label reiterating that I cancelled the order. They shipped it anyway, despite subsequent emails back and forth. We're now at about 12-13 email exchanges where they've offered to only refund part of the money and I can keep the shipment, which I stated at the outset and continually I would not. I want a full refund, I don't trust them not to try charging me for something else if I keep it. I have disputed the payment with PayPal and my charge card. It was delivered today and is being returned, though I notice that the barcode for return shipping has been partially blocked by the shipper. Scammy. Horrible experience, avoid them!

Date of experience: Feb 19, 2026

Esme Guest

2 months ago

I had a wonderful experience with Jhein…

I had a wonderful experience with Jhein today. He explained, in detail (which I loved!), the whole system that I'll be using. I bought the serums he suggested atthe discounted price he extended to me. I'll be checking in with him about my progress. When I look like I'm 21 again, the entire planet will hear me celebrating! :-)

Date of experience: Feb 18, 2026

Pam Smith Guest

2 months ago

Flora was finally the representative…

Flora was finally the representative that helped me resolve my order issues.

Date of experience: Feb 18, 2026

Cecelia Pyles Guest

2 months ago

Javeria was very helpful

Javeria was very helpful and professional. She got my subscription cancelled and the charge credit to my account. I appreciate her help very much.

Date of experience: Feb 18, 2026

Lorelei Andrews Guest

2 months ago

Their ‘return’ policy is a joke

Their ‘return’ policy is a joke. You spend all that money and they off 30% refund. Plus instantly charge ‘membership’ without giving you time to try it. Out $200 and very dissatisfied.

Date of experience: Feb 18, 2026

Monica Slepicka Guest

2 months ago

Konian was able to process my request…

Konian was able to process my request quickly, which I appreciated. I was grateful he listened to my issue and took care of it right away.

Date of experience: Feb 18, 2026

Martha Guest

2 months ago

I needed help in canceling the upgrade…

I needed help in canceling the upgrade back to my original order and the young man was eager to help me w/ my delima. He was efficient in his knowledge and work ethics. He was very reassuring that my request was fulfilled and very kind and understanding. He seems to be an outstanding employee…. Which is hard to come by these days!