mysundayski.co.uk

3.1
3.1 Based on 121 reviews

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Average Rating

3.1

/
5

121 Reviews

5 Star
46%
4 Star
4%
3 Star
7%
2 Star
7%
1 Star
37%

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Cora Long
Difficult experience with the customer…

Difficult experience with the customer service team. Eventually managed to post goods back as sizing is not as specified. The item was huge. No way of tracking your return/exchange online and slow response. Please be wary if this company who are clearly unable to manage basic exchange and returns of expensive goods online

1
Date of experience: Feb 12, 2025
Collin Fisher
Used measurements from your site and…

Used measurements from your site and pants are simply too small. I even sized up to a medium . The 55 pound/ $71 dollar return shipping is insane. Really disappointed and now going to be out over $300 US.

1
Date of experience: Feb 11, 2025
Aidan A.
Too thick and hot

The coat and pants have a very thick fleece lining and the outfit is insanely hot. The pants are large at the waist but the snap still doesn’t stay snapped when sitting.

2
Date of experience: Feb 11, 2025
Nelho
Wouldn't recommend buying from them

Wouldn't recommend buying from them. Ordered some clothes for next day delivery, to take on holiday. When they didn't turn up that day I messaged their customer service and was told they hadn't even been sent out yet. I asked them to just cancel the order then, as I'd be going away, and they refused - sent the clothes out anyway (late), and now I have to figure out how to return them for a refund, plus pay their return charges, while I'm abroad. Even if the skiwear's great, not worth the hassle of buying from them direct.

1
Date of experience: Feb 11, 2025
Winston Powell
I had a great experience

I had a great experience. I ordered a few things and needed to return 2 things. I worked with customer service and we got it done so I could exchange for other things in time for my ski trip.

5
Date of experience: Feb 11, 2025
Mayola A.
Slow delivery but lovely products!

Ordered before 1pm but didn't receive next day delivery, was hoping to take one of the items away with me so was a little disappointed that I couldn't. Otherwise, what I purchased is absolutely lovely!

3
Date of experience: Feb 11, 2025
Sid Johnson
Great but could do with more stretch to…

Great but could do with more stretch to the fabric and would be more preferable to buy top and bottom separately. Nearly hyperventilated trying to get the top on and off as there is so little stretch.Update. The company tried to have my comment removed for being ‘defamatory’ which wasn’t upheld by Trustpilot. Instead of viewing it negatively, maybe take on board the aim which was constructive advice. Many would appreciate the option to buy the top and bottom separately as many have different sizes on their upper to lower body ratio or reverse

3
Date of experience: Feb 10, 2025
Hector C.
These pants are not sewn well at all at…

These pants are not sewn well at all at the side color seams. When you put them on, the seam starts separating and ripping everywhere you grab them to pull them up. They fit me perfect, so this is not happening because they are too small. They just need a double seam stitch at all stripe seams. Very disappointing because they are so cute.

1
Date of experience: Feb 09, 2025
I haven't received my order its been…

I haven't received my order its been almost 3 weeks.

1
Date of experience: Feb 09, 2025
DB33
When you need a bit more space to carry…

When you need a bit more space to carry the lip balm (and hip flask!!!) I purchased the bag to compliment my ski suit as it doesn't have quite enough pockets for me. It looks gorgeous but is also a perfect size that it doesn't get in the way. Great zip for easy access to the phone, lip balm and hip flask. The adjustable strap can also be removed and the bag attached to the strap on the ski suit.

5
Date of experience: Feb 09, 2025

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