Review Time
Sizes run smaller than their size chart reflects. I would order your normal size or size up one. I submitted my return for an exchange two days ago and still haven’t received an email on the status of my exchange, hoping my return is processed and my new size is coming soon…
Hi,I have already initiated the return request, however I was surprised to see that I am expected to pay for return shipping. Since the jacket and pants arrived defective (broken snap on the pants, uneven and poorly attached snaps on the jacket, strong chemical smell, and overall low manufacturing quality), I believe it is unreasonable for the customer to be responsible for return postage.This is not a matter of size or personal preference - this is a quality issue.I received items that do not match the standard or the advertised product, which means the cost of return should be covered by the seller, not the buyer.I am requesting a full refund including return shipping, or alternatively a prepaid return label. I hope we can resolve this quickly and amicably, as I would prefer not to escalate this further with my credit card company or through a consumer protection claim. I believe it is in both of our interests to handle this professionally.Please confirm that you will provide a prepaid return label and a full refund.Thank you - I look forward to your prompt response.
A true diamond in online shopping. Fabulous skiwear next day delivery is standard. Lots of stock. Prompt On line customer support . I have placed so many orders and never been let down. I NEVER bother with reviews but such fabulous service deserves praise. SUNDAY SKI SETTING THE STANDARDS!
I purchsed the red racre stripe base layer set, red headband, black headband and the white face & neck gaiter and it's a 10/10 — sleek, chic, and seriously stunning! The color pops beautifully and makes such a bold, polished statement. I'm LOVING it!
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