nacrepair.co.uk

4.7
4.7 Based on 947 reviews

...

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Average Rating

4.7

/
5

947 Reviews

5 Star
87%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
7%

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Review Time

RICHARD SPICK
Professional, polite and on Time

Having bought a new unit to replace the faulty unit, decided that it would need someone with a bit of experience to fix it. Phoned NAC and they arranged the engineer to come. He arrived on time and having watched him replace the unit glad I had not tried to do it myself. To many plastic clips for my fingers. Did not take that long and we had a working tumble drier again.

5
Date of experience: Oct 09, 2025
Lynne Ellis
Dishwasher Repair

Ken was great and ordered the required replacement part and fitted it in a timely manner. Happy customer.

5
Date of experience: Oct 09, 2025
Cojjer
Awful experience

Awful experience. Had a Smeg oven with faulty grill element, which came on with all the oven settings. Engineer turned up to the first appointment okay, paid the £110 and then got a quote for £290 - am sure they quoted to fit parts that were not required (ie. all the oven elements plus a switch) but went ahead as we were already £110 in - big mistake. Return visit to fit the parts, engineer could not repair the fault (lots of calls to his office, clearly no idea what he was doing) said the oven must be set up like this (unbelievable!!!), took the switch (£59) away and said I'd need to call the office. Of course the phones lines are not manned, only way to contact them is via an automated message service which is designed to get rid of you. No repair, no refund and no way to get a resolution from them - AVOID

1
Date of experience: Oct 09, 2025
Pambana Kihoro
Becky was excellent

Becky was excellent. I really appreciate the call back as I tried calling yesterday after opening hours and would have forgotten today while at work, so I really appreciate the follow up.

5
Date of experience: Oct 08, 2025
Ann Martin
Quickly dealt with no palaver easy to…

Quickly dealt with no palaver easy to communicate job done in10 minutes takenme3 days talking with Rangemasterrepairs and still no engineetbookedzWell done Lisa

5
Date of experience: Oct 08, 2025
Steve
Washing machine fault

Becky was very polite and helpful. Appointment was arranged, engineer allocated straight away and confirmation text received within a few minutes. Good work!

5
Date of experience: Oct 08, 2025
Mrs Joy Fell
Very appreciative customerThe young man was extremely pleasant…

The young man was extremely pleasant and very helpful the repair was done very quick and efficiently

5
Date of experience: Oct 08, 2025
Ahmed Abdulmanan
Customer service agent was very…

Customer service agent was very friendly and helpful.

5
Date of experience: Oct 08, 2025
Great service

Great service. Good price for the job and was kept well informed of costs, arrival times and the job itself. Would happily recommend and would use again when needed

5
Date of experience: Oct 08, 2025
Ian, Swansea
Superb service

Superb service. Amy arranged an engineering visit quickly and without fuss. Highly recommended.

5
Date of experience: Oct 08, 2025

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