naturstep.de

1.2
1.2 Based on 230 reviews

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Average Rating

1.2

/
5

230 Reviews

5 Star
3%
4 Star
0%
3 Star
1%
2 Star
1%
1 Star
94%

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Jayson Coleman
CON merchant's stay clear

Wrong size of shoes sent after several e mails told to return to China at my cost even though they trade as a co.uk company total con merchants lesson learnt is stay well clear.

1
Date of experience: Jun 10, 2025
Emerald Bell
Terrible quality

Terrible quality. Scuff marks on heels. Wish I’d read the Trustpilot reviews!! Masquerading as uk company. About to try return but feel sure won’t be worth it.Had to be returned to China!! Wish my bank had identified them as scam company. This site needs to be closed. Undermining all good online companies.

1
Date of experience: Jun 10, 2025
Sebastian Cook
CON merchant's stay clear

Wrong size of shoes sent after several e mails told to return to China at my cost even though they trade as a co.uk company total con merchants lesson learnt is stay well clear.

1
Date of experience: Jun 10, 2025
Nina Kelly
I was in the process of buying a pair…

I was in the process of buying a pair of their shoes. The bank declined the payment as it flagged up as a SCAM COMPANY. Anyone looking for decent shoes please google the company first and read the reviews. I’m relieved my bank saved me the frustration and cost of the product.

1
Date of experience: Jun 09, 2025
I was in the process of buying a pair…

I was in the process of buying a pair of their shoes. The bank declined the payment as it flagged up as a SCAM COMPANY. Anyone looking for decent shoes please google the company first and read the reviews. I’m relieved my bank saved me the frustration and cost of the product.

1
Date of experience: Jun 09, 2025
Marta A.
AVOID

AVOID!Awful quality. Size 8 was smaller than my nieces size 5 shoes when measured against each other.Have to pay for returns to China so not worth the effort. A late night order and if I had done more research I would never have ordered them.I will give to charity. Maybe someone with size 5 will benefit at least.

1
Date of experience: Jun 08, 2025
ZikkinhaGamer16
AVOID

AVOID!Awful quality. Size 8 was smaller than my nieces size 5 shoes when measured against each other.Have to pay for returns to China so not worth the effort. A late night order and if I had done more research I would never have ordered them.I will give to charity. Maybe someone with size 5 will benefit at least.

1
Date of experience: Jun 08, 2025
Davina P.
This is a dreadful scamming company

This is a dreadful scamming company. The product I received was nothing like the advert, the sandals were very cheap and nasty. It appears to be a UK company but it's Chinese and they do not give your money back .Do not buy anything from them.

1
Date of experience: Jun 04, 2025
Maria J.
This is a dreadful scamming company

This is a dreadful scamming company. The product I received was nothing like the advert, the sandals were very cheap and nasty. It appears to be a UK company but it's Chinese and they do not give your money back .Do not buy anything from them.

1
Date of experience: Jun 04, 2025
Yotyotyotyotyot46
Worst company EVER that I have dealt with …

Worst company EVER that I have dealt with- ordered as said Naturstep "UK" took ages to come as didn't realise came from abroad-quality is horrendous and the plastic smell makes me feel sick and also sent 2 sizes too small even though correct size is shown on order and invoice !!! I have been asking for permission to return for over 4 weeks and "nothing"just a couple of non relevant replies 1 saying if I keep them they will give me a special discount refundable by return and a discount off any more sales - why would I keep something that doesn't fit !! Don't make same mistake as me save your money and buy from Hotter - had to click 1 star to be able to write but trust me minus 10 stars is more deserving for this cheating company

1
Date of experience: Jun 03, 2025

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