Review Time
Wouldn’t allow me to write a review without giving it an undeserved star I can’t comment on the quality as I never received them. Naturstep took the money from my account and then said they did not recognise my email address complete thief’s absolutely do not trust them.
Oh my goodness- I WISH I had read these reviews first. Same list of complaints here. Wrong size sent. No clear directives on returning. Really POOR quality. Have sent an email asking for return but it is clearly not a UK company. This is a SCAM. £40 down the drain. I am furious and wonder how consumers can be protected more effectively.
I should have come here first, all these bad reviews are one hundred percent correct. Thought I would get my money back as I bought through PayPal but no these people cover themselves very sneakily by putting their address right at the bottom of their terms and conditions and yes they want the rubbish shoes sent back to China at my expense. £50 down the drain.
I should have come here first, all these bad reviews are one hundred percent correct. Thought I would get my money back as I bought through PayPal but no these people cover themselves very sneakily by putting their address right at the bottom of their terms and conditions and yes they want the rubbish shoes sent back to China at my expense. £50 down the drain.
Oh my goodness- I WISH I had read these reviews first. Same list of complaints here. Wrong size sent. No clear directives on returning. Really POOR quality. Have sent an email asking for return but it is clearly not a UK company. This is a SCAM. £40 down the drain. I am furious and wonder how consumers can be protected more effectively.
So what are you going to do about it !!Cheap plastic thought l was ordering from the UK they came from China. Three sizes too small despite ordering the correct size. They want me to send them back to China no chance as that would cost me over £20. A total scam do not buy from this company wish my bank had refused to pay them.
So what are you going to do about it !!Cheap plastic thought l was ordering from the UK they came from China. Three sizes too small despite ordering the correct size. They want me to send them back to China no chance as that would cost me over £20. A total scam do not buy from this company wish my bank had refused to pay them.
I placed an order on the 10th May, acknowledged and delivery due the 19th. I arranged delivery to my local pickup point. Yodel appeared to lose my parcel, after checking I was advised to contact supplier for them to raise it with yodel. This I did and received an email apology they would investigate and reply within 2 working days!! E- mail asked not to recheck as that would put my enquiry to bottom of queue. No reply, after 3 weeks I asked for refund - same email response - no further action.Guess I can just put this down to a bad experience and loss of money.AVOID making a purchase from them.
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