nordicsocks.com

4.3
4.3 Based on 1.2K reviews

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Average Rating

4.3

/
5

1.2K Reviews

5 Star
78%
4 Star
6%
3 Star
2%
2 Star
1%
1 Star
13%

Filtered Reviews

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Review Time

Alexis Washington
Love just love these socks

5
Date of experience: Dec 08, 2024
Jamie R.
Blown away by the quality

Ok just moved to Oregon and winter is upon us. Went to the mountains yesterday and got covered in snow. Snow fell into my boots but these socks kept my feet warm. The socks were a little wet but you wouldn’t know. I spent at least 5 hours in them wet and my feet were very comfortable the whole time. I am very impressed

5
Date of experience: Dec 07, 2024
Jackie Bell
Disappointing

Unfortunately, my experience has been very disappointing. Order placed on 29th November. Order still not despatched. Enquiry sent - bog standard 'it's very busy' response. It's Christmas and all companies are busy. All my orders made at the same time or after have already been received. I am very disappointed with the level of service and lack of updates. I've asked for a refund. Hopefully this comes quicker than my delayed order.

1
Date of experience: Dec 07, 2024
Andrew Morgan
Ordered in the Black Friday sale

Ordered in the Black Friday sale, got no response for two days other than an FAQ saying there may be delays! Such a cop out! Paid for 48 hour delivery and 4-5 days later they are just being dispatched! This is either a terribly organised company or a typical hipster operation where they have 0 clue how to run a business but have the money to se one up anyway. Emails are deliberately ignoring the fact I’ve asked for a refund on postage. If I do not receive a refund on postage I will be going to trading standards.

1
Date of experience: Dec 07, 2024
guigyves
Long dispatch wait for small order

Ordered a pair of socks over a week ago and item still not dispatched and customer service can’t tell me when it might ship. It’s a ridiculous wait to ship a pair of socks. If want your item in a reasonable time frame, I would buy these from another supplier. EDIT: thanks for the response, I already contacted that email below and no reply. Requested a refund as you cannot tell me when my items might ship and it’s now too late for intended purpose. All requests for refund are being ignored, have filed an investigation via my bank and trading standards. AVOID this company, all they take is your money and then disappear!

1
Date of experience: Dec 07, 2024
Super soft and warm

Super soft and warmQuick and conscientious shipping

5
Date of experience: Dec 07, 2024
Unpleasantly surprised for Xmas

Unpleasantly surprised for Xmas. They promised one thing and delivered another. They didn’t offer an apology or rectify the mistake, but told us we ordered wrongly. Their customer service policy is: ‘the customer is always wrong’.

1
Date of experience: Dec 07, 2024
Henry Rogers
Very nice but a little small

The socks are very comfortable and attractive. I have been wearing them with casual shoes and with hiking boots and they are perfect except a bit small. I bought XXL for size 15-17. I have huge feet and I was excited to get some nice socks in my size - but they seemed small for a 15, def not a 17.

4
Date of experience: Dec 07, 2024
Gwenda Butler
Order never arrived

Ordered socks as a Christmas present on the 7th of December. And they didn’t arrive in time for Christmas. Received no updates about my order other than they oversold. Chased customer service twice and wasn’t told anything useful.

1
Date of experience: Dec 07, 2024
Elijah Ross
Two Out Of Five Pairs OK.

I ordered a set of five pairs of socks. One pair had a hole in the toe. Two of the remainder were too small. They offered to refund one pair and said that the two small pairs would get bigger if I washed them! I asked for a full refund if I returned the socks. They asked me to use a secure method of returning the socks but they said they could not afford to pay the postage. A very shoddy service from a company that I had previously trusted.I returned the socks and obtained a refund via my bank.

1
Date of experience: Dec 07, 2024

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