Review Time
Cancelled an order with competitor due to delays and this supposedly being 3-5 days. First part arrived and when I contacted customer services I was surprised to find out they didn’t have them in stock - first mention of it!! Customer service from then was the worst I have experienced- slow to reply and wouldn’t answer a direct question. They even responded with something that was clearly ai generated. To then find out the 100 day return is garbage too - it’s got to be unused - how can you know if you’re satisfied if you haven’t used it?! So couldn’t return the part I had. Avoid at all costs - won’t be using again. At least their competitor kept me informed and I even had the owner ring me personally!Mark (head of operations) seems selective in his replies. I can see daylight through the stitching of my sauna and no reply from customer service - truly awful!Marks default seems to be he’ll look into it and get back to you. Still waiting.
The sauna is a really good product. Easy to setup and works effectively. Customer service is awful. I have sent in multiple emails to return an item that I should not have been charged for and to find out the tracking details of a separate purchase but I have not been responded to.
Sauna heater is really good , not sure what's going on with the stats nurecover give out but the max temp is 70c on the unit and the heater managed to get up to mid 50s but my sauna is adapted to be outdoors and it was cold .That being said it was absolutely blazing and I don't think a much higher temp would be manageable to sit in a small area . I was absolutely soaking wet with sweat .Overall I'm pleased with the unit , it doesn't appear cheaply made and has a nice remote control which really should be supplied with a battery . I'm sure the unit will reach much higher temps in warmer days outside or inside but it's beyond my expectations as it is .I've given a 5 star review , this product is good for the money I paid when they first went on sale . If I was to criticise anything customer service and honesty is poor I would appreciate honest shipping times at least through socials .
I ordered the Sauna Heater with Sauna, the sauna came first and was easy to set up and good feel to the fabric. I’ve been in it three times so far and thought it would be hotter that it has been but will see how it goes over the next few weeks. The heater came separately which wasn’t expecting and took nearly three weeks and communication back wasn’t great. I got the heater today and gave it ago, it doesn’t seem to want to get past 50°c at the moment so getting to 185°F in 5 mins is not true but will see once I’ve done more tests. The heater looks well built and got some good features. The Temp setting only goes up to 70°c which I make out to be 158°F not 185°F as stated.
Claim your business profile now and gain access to all features and respond to customer reviews.
www.oxforddrivingschool.net
beliani.be
paradisemonkeysforsale.com
www.popyourpup.com
thetradingpit.com
tozandoshop.com
racktodoor.com
kissmylips.ie
myearfun.com
thewrap.com