Name: nurecover.com
Telephone: 000000000
Rating: 3.0

Jessica Guest

If I could give negative stars

If I could give negative stars, I would. DO NOT ORDER FROM THIS COMPANY. They have not fulfilled my order but charged me. Pod leaks, won't return my messages asking for a refund. Will not provide shipping labels, although their site says 100 day money back guarantee, and want to charge a 20% restocking fee. COMPANY IS GARBAGE.

Date of experience: Sep 15, 2025

Laurence Bainbridge Guest

5 months ago

This has easily been one of the best…

This has easily been one of the best purchases I’ve made for my health in a long time.

Date of experience: Sep 15, 2025

Andy Nichols Guest

5 months ago

This sauna is awesome!

This sauna is awesome. It works great!I had a need to contact customer service and they were on point. I felt the whole process was very professional, smooth and pleasant! Very reputable company and team in my opinion Thank you Nurecover team

Date of experience: Sep 15, 2025

Travis Kenwood Guest

5 months ago

The build quality is solid and it warms…

The build quality is solid and it warms up quickly. It honestly feels like having a small spa right at home.

Date of experience: Sep 15, 2025

Joao Eduardo Signorelli Guest

5 months ago

Customer service is awful

Customer service is awful. I wrote an email seconds after I placed my order, apple pay had filled in the wrong shipping address (but of course the right billing address, same address). No answer for 2 days. I decide to try to call, no number to be found. Tried the chat, they take days to answer. Five days later, i get an email confirming shipment. 3 minutes later on the clock, they answer my text chat saying they can’t change it because it already shipped. And of course the engine came defective, so it’s just 300 dollars down the drain at this point. Don’t buy. Also the build is very cheap.

Date of experience: Sep 14, 2025

customer Golden Tiger Guest

5 months ago

This product is amazing

This product is amazing. Feels great and I feel refreshed after a hard day's work. Thank uou

Date of experience: Sep 13, 2025

Shayne Godin Guest

5 months ago

Non-responsive support

I’ve gone through 3 steamers since first purchasing. Trying to get a working tracking number on the latest, I’ve been emailing support for 10 days with zero response. Do not recommend

Date of experience: Sep 12, 2025

Amanda Larkin Guest

5 months ago

Premium Quality Without the Price Tag

It honestly feels like I’m using high-end professional gear, but the cost is so much lower. The value is incredible and I’ve already been telling my friends to check it out.

Date of experience: Sep 12, 2025

Tommy Shearer Guest

5 months ago

I think there were two ice plunges

I think there were two ice plunges that were sent to me because I have two of those. I don’t know how to get it back to you and get refunded but I’ve got two boxes that are exactly identical. Help me out of that with that if you can.

Date of experience: Sep 11, 2025

Erika Mallory Guest

5 months ago

Sauna arrived not working

Sauna arrived, it was easy to set up and I was excited to try it. However the heater didn’t work. It would start to heat and then shut off. We filled with more distilled water and tried again, we switched the outlet we are using, let the device sit off for several minutes and then tried again. I’ve contacted Nurecover and received a response almost a week later. We need to send a video in of the heater not working before we can get the issue resolved. I have not had time to do this, but will update review once I do. It was disappointing and I’m unsure of the quality of this.