offspring.co.uk

2.7
2.7 Based on 543 reviews

OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in L...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.7

/
5

543 Reviews

5 Star
37%
4 Star
4%
3 Star
3%
2 Star
4%
1 Star
52%

Filtered Reviews

Filter Reviews

Review Time

Lelelu91240
I have not received a confirmation…

I have not received a confirmation email and that worries me for my airforce 1 worldwide I ordered. I will change my review if I receive an email and the item arrives how do I get in touch with offspring to help me out

2
Date of experience: Aug 27, 2020
MH96
Great prices and even better with the…

Great prices and even better with the sale. Item was dispatched quickly and arrived the next day. Very happy with my experience.

5
Date of experience: Aug 25, 2020
Paula Anders
awesome service and great community

5
Date of experience: Aug 25, 2020
Ange06400
Forever out of stock and on the rare…

Forever out of stock and on the rare occasion their not recieve damaged / seconds, absolute waste of time buying save your money and avoid !!!

1
Date of experience: Aug 23, 2020
Minnie Howard
Received worn trainers

I received trainers that had clearly been worn for a few days and returned, they were dirty and full of pet hair inside, I got a refund including returns postage but only after 5 emails as they tried to just refund the cost of the trainers first saying there was a manufacturing fault with them. They did answer all emails fairly quickly though.

1
Date of experience: Aug 23, 2020
Damaged(you are responsible for the delivery status)

I just send email I received this product, but the box was distorted like this.I have attached a photo, so please check it.The condition of the box is as important to me as the shoes.I want to return this, and I hope you send me a return label.Please reply as soon as possible because I must return it within 7-10 days.Return Email from OFFspringThanks for your email. We're sorry your box has became damaged, unfortunately as we use a courier service this can happen on occasion however we do aim for this not to be the case. This will certainly be passed over however for our feedback on the courier we choose to use. Unfortunately as we do not stock spare branded boxes we would be unable to ship out a replacement one, if you wish to return your item to us to exchange for a replacement or refund. Office would not be liable for the returns cost We're really sorry again about this. ThanksC.H

1
Date of experience: Aug 17, 2020
MC93
First time buyer, VERY impressed

First time buying from this website and i have to say i am really impressed. Not only was there a wide variety of shoes on offer but the sale prices were incredible, it was much more affordable than anywhere else i had checked online. The delivery was pretty quick too. I'll definitely be buying from them again.

5
Date of experience: Aug 17, 2020
Gwendolen Hughes
Offspring is my go to store for…

Offspring is my go to store for trainers. The staff are always super friendly and extremely helpful. My online tracked orders always arrive quickly and packaged well. I totally recommend shopping here

5
Date of experience: Aug 17, 2020
Marco
Very quick delivery love my trainers!

5
Date of experience: Aug 16, 2020
Harris
Shoes are Great

Shoes are Great, a little pricey for shipping but package 📦 great.

5
Date of experience: Aug 14, 2020

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in London’s Covent Garden where the trainers were at the forefront of design and the original store environment created one of the most a revolutionary and unique shopping experiences in the UK.See more

  • email help@offspring.co.uk
  • language https://www.offspring.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More