Review Time
I received trainers that had clearly been worn for a few days and returned, they were dirty and full of pet hair inside, I got a refund including returns postage but only after 5 emails as they tried to just refund the cost of the trainers first saying there was a manufacturing fault with them. They did answer all emails fairly quickly though.
I just send email I received this product, but the box was distorted like this.I have attached a photo, so please check it.The condition of the box is as important to me as the shoes.I want to return this, and I hope you send me a return label.Please reply as soon as possible because I must return it within 7-10 days.Return Email from OFFspringThanks for your email. We're sorry your box has became damaged, unfortunately as we use a courier service this can happen on occasion however we do aim for this not to be the case. This will certainly be passed over however for our feedback on the courier we choose to use. Unfortunately as we do not stock spare branded boxes we would be unable to ship out a replacement one, if you wish to return your item to us to exchange for a replacement or refund. Office would not be liable for the returns cost We're really sorry again about this. ThanksC.H
First time buying from this website and i have to say i am really impressed. Not only was there a wide variety of shoes on offer but the sale prices were incredible, it was much more affordable than anywhere else i had checked online. The delivery was pretty quick too. I'll definitely be buying from them again.
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OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in London’s Covent Garden where the trainers were at the forefront of design and the original store environment created one of the most a revolutionary and unique shopping experiences in the UK.See more
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