ollie.com

4.7
4.7 Based on 161 reviews

Founded in 2016, Ollie believes dogs deserve to live the best life possible. That's why we’re on a mission to drive the dog wellbeing revolution through food, science, data and fresh thinking. Our recipes are developed by chefs, vets, and food scientists,...

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Average Rating

4.7

/
5

161 Reviews

5 Star
87%
4 Star
7%
3 Star
2%
2 Star
1%
1 Star
3%

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Review Time

Don
On time and still frozen unlike the…

On time and still frozen unlike the last delivery

5
Date of experience: Mar 03, 2026
Andrew
Meagan provided a quality chat…

Meagan provided a quality chat experience that answered all my questions, helped me set up a profile for our pup, and established our first order.

5
Date of experience: Mar 03, 2026
Christiane Pretzinger
Ollie is very easy to get in touch - excellent customer service

Ollie is very easy to get in touch, responsive, and flexible.

5
Date of experience: Mar 03, 2026
Noelle Sears
Love this product

Love this product

5
Date of experience: Mar 03, 2026
Makena
Such a great and responsive company!

5
Date of experience: Mar 02, 2026
William Andrews
Treating Customers RIGHT!

My Service Dog and I have been Ollie Customers for many years. We’ve always been able to count on them for quality and consistency in their portioned dog food meals. The food smells and looks like what I would expect from that chub’s ingredient list. And my dog absolutely loves it. He looks forward to each meal time, when I pull the Ollie Orange and White container out of the fridge. TWICE the wonderful folks at Ollie have come through for us in superlative fashion.- One shipment, several years ago, showed up where half or more of the frozen chubs arrived with splits in the plastic wrappers. I called to note this for future shipments, and they completely replaced the entire order for us. No hesitation. - Today, I called them because I had very recently moved and forgot to change my address with Ollie before my latest monthly shipment was already on the way. The rep on the phone was polite and tried her best to reroute my order to my new residence. Unfortunately, she wasn’t able to catch it in time. So, she did the next best thing. “As long time customers, we’re going to replace your order and ship this one to your new address. Can you have anyone pick that up and save it for you?” Again, no hesitation to take care of their customers. If THAT doesn’t tell you exactly why you should pick OLLIE to feed your canine companions, maybe you should get a cat.

5
Date of experience: Mar 02, 2026
Carolyn Daigle
Ollie dog food is great quality

Ollie dog food is great quality, reliable, ships well-packaged and has always arrived on time. My dogs are happier, healthier, and excited to eat their meals every day now! Pricing is on par with other brands but Ollie has better quality in our opinion. Ollie's packaging is also better. We do not have to deal with broken leaking packages or frozen elastics. The food packs stack and store easily in the refrigerator and/or freezer. Customer service via email, text, chat, or phone is also reliable and friendly. The only quirk is that you can not add a new or additional pet from the app but you can go to the website and login, then add an additional pet onto your account. My pets and I are very happy with Ollie, we use a mixed meal plan, and highly recommend them for your fur babies!

5
Date of experience: Feb 28, 2026
Jacquie Kraus
Professional AND Friendly, what a great combo

I was never put on hold, I had a great representative who was friendly, used my pup's name, so personable and professional then gave me accurate information I could work with!

5
Date of experience: Feb 27, 2026
Jennifer
Great product and great customer…

Great product and great customer service. My dogs love the food and are doing very well on it. They are both older and can be picky but no issues with Ollie. Quick responses and resolutions to any questions or concerns.

5
Date of experience: Feb 27, 2026
Sonia Dobias
Change of subscription plan

I contacted Ollie via chat because I wanted to cancel my subscription. The rep offered an less expensive plan and a discount on my next order whcih is an excellent option for me!

5
Date of experience: Feb 27, 2026

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Business Details

  • Founded in 2016, Ollie believes dogs deserve to live the best life possible. That's why we’re on a mission to drive the dog wellbeing revolution through food, science, data and fresh thinking. Our recipes are developed by chefs, vets, and food scientists, and backed by vet nutritionists. We use data from hundreds of thousands of dogs to supercharge our innovation to deliver the best possible experience for you and your dog. See more

  • language https://ollie.com

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