onlineorchards.com

2.2
2.2 Based on 164 reviews

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Average Rating

2.2

/
5

164 Reviews

5 Star
25%
4 Star
5%
3 Star
1%
2 Star
5%
1 Star
64%

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Review Time

Cuthbert Scott
SCAM

Ordered a Cherry tree through Home Depot, it arrived all banged up with all the limbs snapped and broken and leaves shriveled. Have emailed them twice and like others, have heard zero response. Scam

1
Date of experience: May 01, 2024
Patsy Bell
The worst customer experience ever

This place is a scam. Both of my Santa Rosa plum trees died quickly after arrival. I didn't realize it until after what I thought was a dormancy period. Once I realized they were dead, I began to try and contact them, but got no response. The customer service is not only awful, it's non-existent! Terrible company and I would never buy from them again just due to that fact alone.

1
Date of experience: May 01, 2024
Riley Walker
Ordered thru Home Depot

Ordered thru Home Depot. Failed to ship 5 out of 11 plants but I still got charged for all 11 plants. One that did arrive was near death. Plants were crammed into small boxes like sardines. The entire experience was a nightmare.

1
Date of experience: Apr 29, 2024
Trymebaby96
Horrible Company

Horrible Company. Send wrong trees, ignored emails and wouldn't refund or send out correct one.

1
Date of experience: Apr 28, 2024
Jean_Stanislas52
These are scammers

These are scammers. Never buy anything from this online Orchards. Paid $116 for three plant and never received. No response to multiple email. No phone no available.

1
Date of experience: Apr 26, 2024
Hilary Morris
We purchased 3 fruit trees and two…

We purchased 3 fruit trees and two Lavender plants, the dwarf apple tree arrived broken half way up the trunk, we contacted Online orchards and they asked us to send a picture of the break which we did. We heard nothing for days and when we reached out again they asked for more pictures of the whole tree, we had already disposed as it would not grow and now they are simply ingnoring us, and the Lavender plants were substandard at best, but we think they will live. We will never do business with this business again!! NOT RECCOMENDED!!

1
Date of experience: Apr 24, 2024
Elmo Barnes
Terrible service

I ordered a cherry tree a year ago (spring of 2024) through Home Depot. It arrived in terrible shape. After planting it had a few leaves come out and then died. Home Depot said they had zero responsibility, even though I ordered on their web site and they paid the shipping and said I should have never ordered from Online Orchards. Tried to contact Online Orchards on line as no phone number can be found and never got a response. They have my money and I have a dead stick.

1
Date of experience: Apr 22, 2024
Rob Walker
All of our trees died

All of our trees died, 2 cherry and one almond,pls use another orchard.

1
Date of experience: Apr 12, 2024
Angie Walker
Both Died

I ordered two cherry trees in April of 2023 and planted them, no flowering occurred the first year but when I didn’t see them start to bloom with my other trees from another nursery I reached out to let them know the trees they sent were not alive and they said there was nothing they could do since it “had been too long” when in reality it had just been one growing season. I also used Stark Bros and those trees bloomed but if they hadn’t I do know Stark had a guarantee for their trees which makes them easier to work with.

1
Date of experience: Apr 11, 2024
Reese Brown
My cherry tree wouldn't grow and then died

My cherry tree wouldn't grow new leaves after 2 months finally died. Took photos like they asked and sent email and never got a response back after that. Bad customer service and low quality tree products. Wouldn't recommend.

1
Date of experience: Apr 10, 2024

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