Name: onuia.com
Telephone: 000000000
Rating: 3.1

Michele Cantiello Guest

Disaster

I made an order on 17th September. Never received it, never received a communication on the order status. Plus, it seems impossible to cancel the order and obtain a refund. I also wrote an email with no answer. Very disappointing.

Date of experience: Sep 17, 2025

Maisie Chapman Guest

5 months ago

Doesn’t Hog Space

With limited storage in my apartment, bulky towels are a pain. These fold down nicely without losing comfort, so I can stack a few in one drawer. Super practical for me.

Date of experience: Sep 17, 2025

Dyon Van Kampen Guest

5 months ago

Company is breaking european laws

Company is breaking european laws, by not providing direct support to customers and handling the return policy as stated withing european laws. Contact is slow and not personal (talking to an AI chat bot) and refunds, which you as a customer has a right to with a faulty product, are not given.

Date of experience: Sep 16, 2025

Nour Guest

5 months ago

DO NOT BUY

Took forever to deliver and the quality is anything but what they advertise for. The cheapest quality of towels. Total scam and waste of money.

Date of experience: Sep 16, 2025

Hilary Guest

5 months ago

Excellent customer service

Excellent customer service, fantastic product and timely delivery

Date of experience: Sep 16, 2025

John Binder Guest

5 months ago

I ordered 2 sets of towels (12 each)…

I ordered 2 sets of towels (12 each) for $479.00. The one set was the wrong color and looked nothing like the towels on their website. I have bought Egyptian cotton towels in the past. These are NOT Egyptian cotton and they are poor quality. Their website is no longer in service. I have no way to return these. Shame on Facebook for letting this scam Co. advertise with them. Never buying anything advertised on FB again.

Date of experience: Sep 15, 2025

Jason Webb Guest

5 months ago

Good for Sensitive Scalp

I wrap my hair after washing, and most towels tug or feel too heavy. This one doesn’t pull at my scalp and it dries my hair faster without making it frizzy. It’s a small thing, but it really made my routine easier.

Date of experience: Sep 15, 2025

Caroline Guest

5 months ago

I had a great experience working with…

I had a great experience working with Onuia. Communication was always clear, timely, and organized, which made the entire process smooth from start to finish. The team was supportive, easy to work with, and genuinely cared about the quality of the content being created. I appreciated how straightforward the brief was and how quickly they responded to any questions. Overall, it was a very positive collaboration, and I would be happy to work with them again in the future.

Date of experience: Sep 12, 2025

Jana Eaton Guest

5 months ago

Lovely material

Lovely material - very happy with the quality

Date of experience: Sep 11, 2025

Alain Guest

6 months ago

Nice and soft...good quality

I purchased the bath robes and towels and they are of very good quality. I like the fact that they are both very soft. Will definitely buy again from Onuia.