paramo-clothing.com

4.8
4.8 Based on 332 reviews

Extend your comfort zone - choose innovative design and renewable technology. Páramo delivers optimal comfort for outdoor people. We combine intelligent and functional garment design with high performance directional fabric systems which actively manage ...

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Average Rating

4.8

/
5

332 Reviews

5 Star
95%
4 Star
0%
3 Star
1%
2 Star
2%
1 Star
3%

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Phil Watson
First rate service!

I have visited this Paramo store a number of times and made quite a few purchases from here. Every time I get excellent service from interested, helpful and knowledgeable staff. I can’t recommend this store highly enough.

5
Date of experience: Mar 16, 2026
tim wells
Andy

Andy , super helpful

5
Date of experience: Mar 15, 2026
Giannotti Roy
Best trousers I ever had

The service, the products and the follow up communication. On top of sincere help in choosing hiking attire, with personal knowledge of the product and environment, Luke gave advice on hiking including transportation etc. He made my sojourn in Fort Williams a dream and the essence of the Highlands experience and vacation. Bless you all.Further the Archive discounts and usage of the credit helps me even a month later in my travels to Italy. A story to tell.

5
Date of experience: Mar 10, 2026
Clare Lumley
Keswick store ‘Andy’ great

Keswick store ‘Andy’ great, very informative

5
Date of experience: Feb 28, 2026
Karen O'Donnell
Customer service excellent

Paramo has always been my first choice for walking gear as quality is excellent. However had my first ever issue with a jacket I purchased two years ago. Sent in pics with explanation and was asked to return for warranty check. They received day 1 emailed day 2 that a replacement would be sent out and received day 3. Communication and service perfect.

5
Date of experience: Feb 27, 2026
Georgina Mcdonald
andy from scotland top guy and very…

andy from scotland top guy and very helpful

5
Date of experience: Feb 26, 2026
Louise Dunwoodie
I absolutely adore my lightweight…

I absolutely adore my lightweight smock. Had it 10 years and it’s as effective now as when I first bought. Love it. x

5
Date of experience: Feb 26, 2026
Paul Redding
Cascada jacket repair and replacement

I had an issue with the zip on my cascada jacket and reached out to customer services. Sean was very quick to confirm I could have a repair under warranty and made the returns process very easy. I asked for a specific date for the jacket to be sent back and he made sure this was communicated to the workshop.Thereafter Lauren got in touch with an update and an offer to replace the jacket for a newer model. Obviously I was very happy with the proposal and replied as such. That was at lunchtime and the new jacket arrived before 0900 the next day! What service!It is very refreshing to deal with such a professional company and I have absolutely no hesitation in recommending them and their clothing to everyone!

5
Date of experience: Feb 25, 2026
Alex
I was incredibly lucky to deal with…

I was incredibly lucky to deal with Sean Bromage at Paramo when I had some issues with some of my Paramo Kit. From start to finish Sean provided what can only be described as a 'Gold Standard' in customer care and service answering all my questions and concerns throughout. Amazing technical outdoor kit backed up by someone who cared so much about my customer experience means I'll be wearing Paramo for many years to come.

5
Date of experience: Feb 20, 2026
customer
Fantastic customer service.

Fantastic customer service.Very helpful and replaced a jacket within days of popping into the Wadhurst shop.This is how you keep customer loyalty in a competitive market.Thank you

5
Date of experience: Feb 20, 2026

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Business Details

  • Extend your comfort zone - choose innovative design and renewable technology.
    Páramo delivers optimal comfort for outdoor people. We combine intelligent and functional garment design with high performance directional fabric systems which actively manage and move liquid water.

  • email ParamoContactUs@paramo.co.uk
  • call 01892786444
  • language https://www.paramo-clothing.com

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