pelsbarn.co

4.1
4.1 Based on 660 reviews

Pelsbarn is a small female owned company that started in 2021 with a simple mission: help shelter dogs in need, while providing all dogs with thoughtfully designed products. The goal of Pelsbarn is to create a world where every dog feels loved and cared f...

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Average Rating

4.1

/
5

660 Reviews

5 Star
74%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
19%

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DANIELLE OWCZAREK
My pup loves her bed and great customer service

My pup loves her bed. We traveled all the way to Maine (13 hours), I felt safe with her Pelabarn bed protecting her and keeping her comfy. We had a small issue with the bed, the customer service department was beyond accommodating and responded so quick. I 10/10 recommend!!

5
Date of experience: Oct 14, 2025
Terry
The products are incredible

The products are incredible. Our pups absolutely love the car bed and fall asleep the minute they get in for the trip🐕‍🦺👍

5
Date of experience: Oct 14, 2025
Bowie Downs, MHA
Bought the Motherload

During the summer I purchased the cooling gel pads, which I have even enjoyed. A few weeks ago I got word of your Big Sale, so in an effort to assist Pelsbarns move East bound (closer to me) I purchased 2 Car Beds and 2 Cooling Gel Car Beds. Short of the rainy season, we're covered for any weather!

5
Date of experience: Oct 10, 2025
Kelly O'Laughlin
Must follow return instructions perfectly!

I bought a BOGO of their cooling bed. Unfortunately I ordered the wrong size for my heeler. They sent me instructions & "asked" not "required" me to send them a tracking number. I sent it to them but the tracking number was wrong & I no longer had the receipt with the tracking # on it. They said that they could not process my return/or exchange without it. They were unable to confirm or deny the package was received at their warehouse. I was told that they have no way to check that. So im unable to get a refund or exchange. They CANNOT prove that it was NOT received. WTF! I can't believe a company doesn't track receivables. Won't buy from them again & neither will my friends with dogs.

1
Date of experience: Oct 01, 2025
Patricia
Customer Service quickly resolved lost shipment

Placed my order originally and shipment tracking was lost. Happy their customer service quickly resolved by shipping replacement right away. Our 12yr old 10# dog loves it. Happy with our purchase 😀

5
Date of experience: Oct 01, 2025
Merlin
High quality

Our dog loves the seat. He is calmer.The dog seat is very well made.The delivery came on time.

5
Date of experience: Sep 18, 2025
Robin
One of the BEST

Not only are Pelsbarn products beautiful, but the customer service is the best. I had an aging dog and ordered something comfortable for her. Unfortunately she crossed the Rainbow Bridge before my order arrived. They worked with me every step of the way to return it and find something for my other dog. I highly recommend.

5
Date of experience: Sep 17, 2025
Angie Butler
Quality products- honest company that…

Quality products- honest company that takes pride in their business

5
Date of experience: Sep 14, 2025
Sherri Shockley
I like the products so much

I like the products so much. Had a question and was actually shocked when I got a response within 5 minutes! Great company! Only the best for my fur babies.

5
Date of experience: Sep 13, 2025
Susan Michael
The staff of Pelsbarn are all wonderful…

The staff of Pelsbarn are all wonderful and caring people. Our 2 rescue dogs just love the car bed. And our cats love the cooling mats. The calming chews are just wonderful for our dogs especially when we have company. As well as storms . I can’t say enough about their wonderful products. It’s worth a try if you have not done so yet.

5
Date of experience: Sep 13, 2025

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Business Details

  • Pelsbarn is a small female owned company that started in 2021 with a simple mission: help shelter dogs in need, while providing all dogs with thoughtfully designed products. The goal of Pelsbarn is to create a world where every dog feels loved and cared for.

  • language https://pelsbarn.co

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