pooleaudi.co.uk

4.7
4.7 Based on 190 reviews

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Average Rating

4.7

/
5

190 Reviews

5 Star
88%
4 Star
3%
3 Star
2%
2 Star
1%
1 Star
6%

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Review Time

Excellent service

Excellent service - through, polite, efficient etc. Wonderful car - Q4 e-tron 45. I will definitely go back when I need my next one!

5
Date of experience: Sep 30, 2024
Horatio Hughes
5 Star Service from Poole Audi

Having purchased a used car from Poole Audi before I had no hesitation in returning, and received a five star service delivered by Laura Pennington from the initial enquiry through to the handover & subsequent follow up. Laura’s professional friendly approach together with her attention to detail and excellent customer service skills, made the whole process of purchasing my approved used Audi an absolute pleasure.

5
Date of experience: Sep 30, 2024
Lucy Butler
Buying a car

Service, service, service, it`s all very simple when done correctly.

5
Date of experience: Sep 30, 2024
Chadwick Clark
Superb service from Sam Forrester the…

Superb service from Sam Forrester the car salesman who was totally professional and helpful from ordering the car through to hand over. A wonderful experience to see the car in a special hand-over bay on pick up. Totally happy with the car and service so far.

5
Date of experience: Sep 28, 2024
Hero Coleman
As a family we have bought all of our…

As a family we have bought all of our cars from Poole Audi for a number of years. The levels of service both pre and post sale are second to none. It has been our pleasure in recent years to deal with Sam Forrester who is such a joy to deal with. Straight, honest and always looking after our best interests. He NEVER lets us down. It’s worth the journey of 140 miles from our home in Milton Keynes. I know we’ll be back!

5
Date of experience: Sep 25, 2024
SC85
Poole Audi highly recommended

As always my experience in purchasing my new Audi from Poole Audi was flawless. They always provide a superb service.

5
Date of experience: Sep 23, 2024
Ricky
Getting all the help you need when buying exchanging cars

My Audi adviser was Cameron Parr at Poole Audi Wareham Road.I went into great detail when negotiating my new Q2 comparing it with my old Q2 schedule and all the details and changes were broken down and explained fully to me. Not being technical minded that took some doing.Cameron was very patient and polite so I didn’t feel under any pressure on timing or purchasing and with a good exchange rate on my old car I signed contracts.Thank you Cameron for all your help.

5
Date of experience: Sep 23, 2024
Rex Adams
Great experience

Great experience, highly recommend

5
Date of experience: Sep 21, 2024
Peggy Kelly
Exceptional Service from Poole Audi and…

Exceptional Service from Poole Audi and Kyle Ohlsson.I recently purchased a car from Poole Audi, and I couldn’t be happier with the experience. From the moment I walked in, the service was outstanding, and Kyle, who helped me through the entire process, made everything incredibly smooth.Kyle was professional, friendly, and extremely knowledgeable. He took the time to understand what I was looking for and guided me toward the perfect car that I absolutely love. He made sure all my questions were answered and went above and beyond to make the buying process enjoyable and stress-free.Even after the sale, Kyle remained attentive, ensuring that I had all the information I needed and promptly following up on any questions. His customer service is truly top-notch, and I’ve received so many compliments on the car thanks to his help.I highly recommend Poole Audi and Kyle to anyone looking for a fantastic car-buying experience. You won’t be disappointed!

5
Date of experience: Sep 20, 2024
Alfred
Excellent Service

Despite a serious technical issue with a new car purchase . Poole Audi gave excellent service and resolved things. Special thanks to Laurent Reynolds and Jack Atkins

5
Date of experience: Sep 18, 2024

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