pooleaudi.co.uk

4.7
4.7 Based on 190 reviews

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Average Rating

4.7

/
5

190 Reviews

5 Star
88%
4 Star
3%
3 Star
2%
2 Star
1%
1 Star
6%

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Review Time

HumbertoX62
Tim sold me an Audi A3 Sline

Tim sold me an Audi A3 Sline. Made me feel relaxed and not pushed into purchasing anything. Listened well and answered all my questions honestly. Amazing experience and professional! So happy with my car! What an amazing experience collecting a brand new car and the set up before driving it out of the show room.Highly recommend Audi Poole

5
Date of experience: Mar 25, 2025
Erty_jop
Salesperson Joe (Audi Poole)

Joe has been extremely helpful and understanding, and his friendly approach makes the whole experience very easy.

5
Date of experience: Mar 21, 2025
Demetria
Cameron was brilliant from initial…

Cameron was brilliant from initial enquiry to collection of our new vehicle, kept up fully informed throughout. Excellent customer service. 5*

5
Date of experience: Mar 20, 2025
Morgan Cooper
Fantastic service from Poole Audi and…

Fantastic service from Poole Audi and our sales specialist Luke. Clear, precise and made the whole process so easy!! We went to view the car Thursday, and it was on our drive way Saturday! That must tell you something! Thank you guys, customer for life.

5
Date of experience: Mar 20, 2025
Clarice Kelly
Changed an airbag under a recall for my…

Changed an airbag under a recall for my 20 year old A4 Quattro had. Amazing service department, especially Emma

5
Date of experience: Mar 20, 2025
Ross Cooper
Having been let down by an independent…

Having been let down by an independent dealership I was so pleased that the team at Poole Audi sorted the problem out, professionally and saved me considerable money. You get a service that is polite, timely and professional . Highly recommend the servicing team who went out of their way .

5
Date of experience: Mar 18, 2025
Randi Sanders
Great customer service

Professional and courteous staff, good allround experience. Shout out for Hayley Keeping.

5
Date of experience: Mar 12, 2025
Increase Fisher
A superb experience from start to finish...

Joe Astley must be commended on a superb purchasing experience. From initial enquiry to personal handover, Joe was a joy to deal with, with clear communication, he was quick to respond and always polite and professional - we very much look forward to dealing with Joe again in future purchases.

5
Date of experience: Mar 06, 2025
Alaina
Poole Audi

Everyone at Poole Audi was very efficient in dealing with my purchase of a new vehicle.The salesman ,Cameron Parr kept me up to speed with any developments.and he was very helpful .

5
Date of experience: Mar 05, 2025
Louis
I have had many Audi’s & have always…

I have had many Audi’s & have always gone to Poole Audi for the cars servicing & any repairs for many years ! They are always super efficient & it’s all very well managed from the beginning of dropping your car off at the customer drive in where your greeted by lovely polite Audi booking in team , any problems with your car you are kept informed & sent a video by your Audi Mechanic showing what the problem is with the car . I’ve always found Audi to be very competitively priced with repairs & having taken out service plans over the years with Audi it’s very cost effective & your cars in good hands there as obviously only Audi parts are used When you come to pick your car up you can have a lovely coffee & once your cars ready at the customer collection area you’re good to go ! Can't recommend them enough !

5
Date of experience: Mar 04, 2025

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