Review Time
What a SCAM ! I ordered and PAID for the products and they NEVER CAME !!!!!! They NEVER respond to any emails and what is worst , they dont even have a phone number !!!!!!!!They just take your money and NEVER send the goods !!!!I made a note to the police also !
Hello, order #2365 speaking here waiting for a response from the owner.I put my order in january 5th and have not yet received any of the ordered goods. I put in multiple contact forms and emails, commented under tiktok and instagram posts for some attention to the situation. Costumer service is seriously lacking. Finally I got a response on tuesday on instagram, felt like I was finally being heard. She said she would look at the order shortly and that she's out of office for a few hours. Felt something fishy going on already but well I wanted to be patient and kind. It's sunday right now and haven't heard anything yet.I have my own business incidentally on shopify as well, we even share the same payment options and I know how the whole system on it works so I can't be fooled with excuses really. I'm just baffled because this is really no way to go about with costumers! Build your clientelle ethically and let them know they're top priority, they will for real reward you 500x more! Easy money doesn't compare. I've seen so many stories like mine come across and right now I just want my order or my money back otherwise I'm done with being friendly and patient and I'll take precautions. If you think I'm exaggerating, prove it and ship my order with a tracking link.I sincerely hope to hear from you, contact via email is preferred but not a necessity.Greetings Samantha
Would rate lower if possible, no order received after ordering over 4 weeks ago! They’re still posting all over TikTok, completely unfair that they have our money and we have no product! Please issue a refund if you cannot fulfil the order!!!
Spent 60 treating myself and I don’t make a lot of money. The products never turned up and when I messsged them twice, they never got back to me. On top of this they tried to take this post down. Update- my products have arrived after a month but better late then never. They are very beautiful, I look forward to useing them. They are a lot smaller than I expected but are still very pretty. Would probably only buy again if they are reduced.To PLC- I did provide the information to trust pilot when they requested it I’mNot sure why this wasn’t passed on. I apologise for that. However, still doesn’t excuse being rude to your customers. My Order number is 2224. I would appreciate that and yes I will give you another star for the consideration and apology.
Love love LOVE these glitters!!!! I have been after something like this for AGES and have watched out online and found this little gem. Amazing company and fab products. The glitters are soooo varied and stunning and massively pigmented and packed with glitter. I have very hooded eyes and they don’t crease at all and last ages. Also, a tiny bit goes a really long way. Fabulous products. NOT a scam. Delivery took a while as they did a brilliant offer on Black Friday, that combined with loads of orders, mail strikes and Christmas delayed it a bit more than usual but was still fairly quick. Will defo buy more!
So, I’ve bought twos palettes and receive only one. And I can’t even call that a palette, since i had to assemble it myself. I did not receive any stuff for following my package, receive it 1oe 2 month after (even if it’s written shipped like 2 days after I command it) and have to pay fees. The glitter aren’t like the adds, it’s not pretty and it’s very chemical. I wanted to put 2 stars but the owner of PLC try to put my review down cause I wasn’t « genuine » lol.
Definitely a scam ordered week ago messaged them on TikTok and Instagram also emailed them and had no response they have now deleted there TikTok page because people are commenting including myself about them being a scam really disgusting how people can do this and get away with it when people are struggling with money as it is so angry I really hope they get caught out eventually
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