quality-spa.eu

4.2
4.2 Based on 110 reviews

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Average Rating

4.2

/
5

110 Reviews

5 Star
73%
4 Star
3%
3 Star
3%
2 Star
2%
1 Star
19%

Filtered Reviews

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Review Time

Mainard
We had a really good experience with Customer Service…

We had a really good experience with the customer service (Alan), communication was clear, concise and very helpful, I can highly recommend this company.

5
Date of experience: Jan 21, 2025
Collin Reed
Very mixed experience

Order number 77: barrel sauna + Harvia 8kw heaterOrder placed 21/1/25 with stated delivery time of 10-weeks Multiple delays including being informed that the sauna had been built, only to be told that this was not the case and the sauna was yet to go into production. After many follow up emails from myself, the sauna was finally delivered 16/7/25 ... but unfortunately without the sauna heater. I am chasing this up at the moment.Very pleasant staff and seem eager to help but I have had to reach out to them perhaps more than one might normally expect. Sauna is great quality and very reasonably priced.I would appreciate if the company reach out to me and offer me a generous discount code and I will shop with them again in future (if / when I receive the sauna heater ... I have still not been able to use my sauna yet :( Happy to upgrade to 5* when all is finally resolved as this is a legitimate company with great prices, though one suspects they might even be getting too many orders to keep up! At least as far as the orders of their saunas is concerned

3
Date of experience: Jan 21, 2025
Regina Morris
I have received excellent customer…

I have received excellent customer service (I have bombarded then with many questions!) with email being answered within minutes. They couldn’t have been more helpful. I can’t wait to receive my sauna 🧖‍♀️

5
Date of experience: Jan 20, 2025
Lee Price
Jacuzzi

I bought jacuzzi 1 month ago all super good good quality good service !! I Will biy again for sure thank you !!

5
Date of experience: Dec 02, 2024
Great experience and fast delivery 👌

5
Date of experience: Dec 01, 2024
Lorraine R.
I can highly recommend Quality spa,I’m…

I can highly recommend Quality spa,I’m very happy with my sauna and definitely will purchase more products in the future, exceptional service ,high quality and fast delivery ,5 star ⭐

5
Date of experience: Nov 29, 2024

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