Review Time
On 09/15/2025 around 1 PM in Washington, DC (between 19th & K St NW and 18th & K St NW), I had an alarming encounter with one of Culligan Quench’s drivers. The vehicle had Maryland license plate 6GL9361. The driver, a Black male wearing a blue shirt, yelled at me, called me offensive names, shouted insults, and told me to “go back where I’m from.” He also threatened to pull over and physically harm me.I captured part of this on video and have reported it directly to Culligan Quench customer service. This behavior was aggressive, threatening, and completely unacceptable from someone representing the company.I am posting this review so others are aware, and to urge the company to take immediate action. Once the issue is properly resolved, I am willing to update this review to 5 stars.
I'm not sure why I was asked to rate. I have had my cooler for 5+years and I love the concept, the water, but the service and the community boils down to billing. I have asked if it is time for service but I never hear back. I wish they could figure that out. Do I still recommend it? Yes.
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Culligan Quench partners with workplaces to offer bottleless coolers and sparkling water, ice, and coffee dispensers that streamline operations, improve sustainability and provide cleaner, safer, better-tasting water loved by all.
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