Review Time
Sent us to a storage place that simply didn't exist - a coffee bar that had obviously been shut down for some time. Spent ages trying to find the place and finally found out from locals where it was supposed to be but was close for good. 1 hour of our day lost so far. Radical then booked us into another one "3 minutes away" which was about 15 minutes on foot. when we got there (with the email conformation in hand) the place had no record of our booking. Another 20 minutes wasted trying to contact Radical and tying to communicate wit the owner who did not speak english. Despite the bar code etc being present, they still had no record of our booking but finally the very kind lady took pity and took our cases anyway! Needless to say this was an expensive morning both in money and time and we wold not used Radical again. No refund offered, just a "sorry for the inconvenience".
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