Review Time
The company does not give you a location until you pay. I paid and went to the location and it had been permanently closed for sometime. They offered no alternative and I lost half a day sightseeing. Very concerning for travellers to have unreliable companies like this that do not even bother to check if their partners are still in operation or not.Stay away from this company.
Do NOT download their app! After I paid for a booking it revealed the location which is a quite shady establishment, but orders are NOT cancellable! Then I realised that the reviews they display under the storage spot is actually for other radical storage spots. I tried contacting '24hr' customer service but have heard nothing back (it's been 4 days).And then the next day my bank card got billed another £50 by a merchant called Spylix! I think either the app installed a spyware on my phone or Radical Storage leaked my card details to them...
Avoid!!! Arrived to store luggage only to find the premises had been closed for SIX months! Had booked one month before! On the street with cases and children! Disgusted at the response and complete lack of knowledge as to whether their connections are still viable! Strongly advise checking the location exists before handing over your money!!
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Radical Storage - the world's luggage storage network!
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