Review Time
It’s absolutely disgusting how they treat their customers. It’s all about money-grabbing, and their staff members are liars. To top it off, their so-called manager, Mark, who was initially absent from work according to his previous colleague, called me back with the most diabolical attitude I’ve ever encountered. My direct debit was missed because of issues with my banking, but he didn’t want to hear my side. I’ve had a fuel account since 2020 and never missed a payment. Cut a long story short, they decided to add £60 and £80 payments to my invoices after I had already cleared the balance, without any notification. Avoid this company at all costs. Goes to show no loyalty or consideration to a long standing customer. Maybe if they just heard my side I wouldn’t have left a review but very disappointed!
Not worth one star Disgusting and despicable See my review on UK FUELS TRIPADVISOR. shocking Conning Rip off merchants Not open and honest Initial call did not get told £12 charge for each card issued I only had 2 in case I lost one If they had been open and honest I would only had one card Very slyly charged 2x£12 on bottom of invoice. Noticed whilst doing tax return. Queried it but fell deaf ears. They can go do one Will stop recommending to my ADI Colleagues. WOULD NOT RECOMMEND TO ANYONE BE WARNED Just getting bonuses like all sales people only interested in lining their own pockets. DISGRACEFUL and ABHORRENT DO NOT USE THESE CONNING MORONS
Absolute scammers they doubled our monthly fee for tracker saying it was a 3 year contract and it was up so it doubled but they never notified us if an increase which by law they have to.Also when we rang to cancel they said there’s a 3 month rollover so we have to pay 3 more months after cancelling even though we are out of contract they then said there’s is a charge of €45 if we don’t return the tracking device which they will obviously throw in the bin when returned but they are just making it awkward for us.Avoid avoiding avoid you do not want to get involve with these gangsters
Worse company for keeping to their promises. They must employ the best sales people in the world, they lure you in with BS, 'we cant be beaten on price'. They claim to be the main share holders of UK fuels, and as such will never be beaten on price. For the last 6 weeks, out other fuel card provider have been quite a bit cheaper, and they dont seem interested at all as to why we are not using their cards. Maybe they look after the big hitters, but they are definitely not interested in our business.
Scam scam scam. They are so good you take your money, send a man and a dog as qualified electrician who is anything but and then you are on your own. Customer service, what customer service! Such thing is not existed in their world. Absolutely scammers and rouge traders.
been with some years prices not great but now they have added a 1% charge on litres so i get 4p off ate the pump then they add 1% on what i have so now i get 3p , to top it all i did agree with them and they agreed to drop it to 0.5% well that happened once and for the last 3 weeks its back toy 1%, have rang them ever week to sort and they say its done but ever week its still the same , well thats the last time as gone to some else and i am geting 8p off , so radius stick your cards where the sun dont shine
Terrible experience – hidden charges everywhereRadius constantly hit me with unsolicited charges. Their service is pathetic, with extremely poor communication, and they even charge you for calling them after begging you to come back. I’ve never encountered a company with so many hidden fees that magically appear. I deeply regret doing business with them and not reading Trustpilot reviews before signing up. Unfortunately, can't go lower than 1 star
Such a scam this company 😡 what a shame that I didn’t go through the reviews before use this company’s service. It’s for sure this company give you hard time .. never use this company if you needs a stress free, relaxing life. I have made the payment but still chasing for the unsolicited fees/Charges imposed on. I have clearly stated poor service and do not want to use their service but they didn’t care and kept adding their fees on my account. I strongly suggest “”” Do not buy any products from this Company “” this company is a scam. Never recommend and if there is no option to Zero star, would have done it.
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