rain.co.za

3.8
3.8 Based on 580 reviews

...

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Average Rating

3.8

/
5

580 Reviews

5 Star
65%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
30%

Filtered Reviews

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Review Time

Bobby Brown
Thanks for your assistance darren

Thanks for your assistance darren

5
Date of experience: Jul 09, 2025
Keith Harris
The gentleman that assisted me was very…

The gentleman that assisted me was very kind and professional, answered every question and gave an excellent service.

5
Date of experience: Jul 09, 2025
Cary Hughes
I got the great help and I'm certified

I got the great help and I'm certified

5
Date of experience: Jul 09, 2025
Chance Cooper
Still trying to cancel…

Update: I've reached out via social media - I've explained multiple times that I no longer live in South Africa and no longer have a South African number. I've given my email address multiple times - the same email address that rain emails me claiming I'm overdue - simply contact me via email or give me an email address that someone actually reads to sort this out!I've been trying since 9 July to cancel my service (support #0621775309), and explained to your useless chat bot that I no longer live in South Africa and dont have a South African number - Yet nobody has been in touch via my email (as I've asked) and Rain continues to attempt to debit my account - I've had to resort to changing my billing account to an empty account just so that you cant take any more money! You are quick to send me emails (via noreply email address) claiming that I'm overdue, so you're quick to take money, but unable to help.

1
Date of experience: Jul 09, 2025
William S.
Lacking service and consistent network

Service is unreliable. Most times cannot even carry WhatsApp call. Support lacking. Sales people make promises which support denies later just to make a sale. Pity they have such a good system but they cannot provide the service. Very sad. Support personnel are not very supportive making as if clients are stupid.

1
Date of experience: Jul 07, 2025
Gwen R.
The conversion was nice and smooth and…

The conversion was nice and smooth and it was quicker then I expected

5
Date of experience: Jul 07, 2025
Calvin Howard
The consultant was very helpful thanks…

The consultant was very helpful thanks so much.

5
Date of experience: Jul 06, 2025
Tobias
Pathetic Service

They owe me money and for 6 months I have had no luck getting anything done with them. Dont reply here until you have solved outstanding reference 39193170 for money that you deducted from my account for no reason and have admitted that you need to refund me but have not done so!!!!

1
Date of experience: Jul 06, 2025
Davina S.
Bad connection for 4weeks and they keep…

Bad connection for 4weeks and they keep telling you to do the same thing everyday when you reach out.Reboot or move it around Mxm

1
Date of experience: Jul 06, 2025
Laura Goodman
Quick & Easy

Quick & Easy

5
Date of experience: Jul 03, 2025

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