resupplyapp.com

4.7
4.7 Based on 161 reviews

ReSupply is a Veteran-founded organization that partners with nonprofits across the country to provide convenient, affordable, full-service donation pickups for their donors. We pick up when nonprofits can't. We pick up all items in any condition, within ...

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Average Rating

4.7

/
5

161 Reviews

5 Star
81%
4 Star
6%
3 Star
6%
2 Star
3%
1 Star
4%

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Review Time

Table donation

They came within a couple days of the request. I like that the table was donated to Habitat.

5
Date of experience: Nov 25, 2025
customer
The customer service was great

The customer service was great. Scheduling the pick up was easy and there were many options for delivery date/time availability. The only reason for the 4 stars instead of 5 stars was that the hauler used for picking up the item did not show up within the 5-hour time frame they required. Because the end of the time frame was after hours as we are on the West Coast and we were not given any contact information for the hauler, we waited 5 hours in vane. But once we heard back from ReSupply, they were committed to finding another hauler and rescheduling as soon as possible, which was appreciated. The second scheduling went perfectly.

4
Date of experience: Nov 25, 2025
Denny McNally
I am very disappointed

I am very disappointed! I was not told of a $170 elevator fee until after they left even though I said I lived in a tower on floor 34. Bait and switch. I would never had agreed to that.

1
Date of experience: Nov 25, 2025
SARAH B
Stricter donation criteria & pricier than you think

While Resupply came out to my apartment quickly to pick up my couch, they did not tell me that the presence of one dog hair would make it ineligible for donation. I thoroughly vacuumed this couch and had 2 other donation agencies say it was perfectly fine to be donated (after looking at close-up photos of the couch), although neither of them could pick it up for 3-4 months (too long for me to wait). When Resupply saw my couch, they said that it couldn't be donated and would have to be recycled thus (conveniently for them) increasing the price for it to be removed. I don't think that I'll use Resupply again in the future.

2
Date of experience: Nov 25, 2025
customer
They were friendly and efficient in…

They were friendly and efficient in picking up our items. And we’re concerned about doing a good job. We were completely satisfied with the service they provided. Eileen Buescher

5
Date of experience: Nov 24, 2025
David K
Easy and convenient

5
Date of experience: Nov 24, 2025
Tim N.
Donating was so easy

Donating was so easy. Scheduled online and received confirmation next day that a driver had been assigned. On the pickup day, I received a call from the driver when he was about 45 minutes away. The driver arrived, confirmed the estimate, took payment and then took the items. Driver was courteous and professional. Half the cost of those 1-800 guys and it’s for a good cause.

5
Date of experience: Nov 24, 2025
Deb B.
Outstanding Service!

Jermaine, Jermaine and Steve were terrific to work with! They were extremely pleasant and professional! Although they were a bit behind on the pick up time, they stayed in contact which worked out really well. They have a great work ethic too. Great guys all the way around!!

5
Date of experience: Nov 24, 2025
customer
Servicer showed up on time and worked…

Servicer showed up on time and worked efficiently to help with my donation.

5
Date of experience: Nov 24, 2025
customer
The two men who came were friendly and…

The two men who came were friendly and professional.

5
Date of experience: Nov 24, 2025

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Business Details

  • ReSupply is a Veteran-founded organization that partners with nonprofits across the country to provide convenient, affordable, full-service donation pickups for their donors. We pick up when nonprofits can't. We pick up all items in any condition, within 24 hours, from anywhere in your home, and deliver them to a local partnered nonprofit to benefit their mission and be reused. To date, because of generous donors, ReSupply has kept over 36 Million Pounds out of our landfills and brought over $40 Million in resources to our nonprofit partners. It's Giving Made Simple.See more

  • language https://resupplyapp.com

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