richardfmackay.co.uk

4.7
4.7 Based on 340 reviews

Proud to serve Edinburgh for over 80 years with the finest Furniture, Flooring and Kitchens...

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Average Rating

4.7

/
5

340 Reviews

5 Star
92%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
5%

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Review Time

Yvonne Paton
Fantastic service

Fantastic service. Was kept up to date with my delivery and given a 2 hour window the night before.Neil and Murray who delivered my sofa came at the time advised. They were friendly and helpful, ensuring that sofa was where I wanted it to be and that I was happy with it.First class service, thank you!

5
Date of experience: Aug 05, 2025
Bertha C.
Easy process

The whole experience was simple and friendly from Kevin in the show room to the delivery guys, Murry and partner who were exemplary, went above and beyond moving things around for us, polite and very helpful. Quality products. quality service.

5
Date of experience: Jul 31, 2025
Pixie Adams
Great experience from start to finish

Great experience from start to finish, Paul was excellent in sourcing all our goods and helping with the vast array of products on offer, delivering them on time, Neil and Steve were very helpful and careful in placing everything where we wanted them, nothing was too much trouble, thanks guys will definitely recommend and be back in the future

5
Date of experience: May 27, 2025
Adrian Wilson
Great service

Great service. Delivery guys Steve and Neil were brilliant, very professional. Thank you.

5
Date of experience: May 09, 2025
Xenos_15
Excellent service

Excellent service. Suite made and ready at the time indicated when it was purchased. The delivery guys wre on time and were really helpful and capable, very nice.Couldn't ask for better service.

5
Date of experience: May 06, 2025
Maureen Brooks
Fantastic delivery men

Fantastic, helpful delivery men . Nothing was too much for Neil and Steve couldn’t have done it without them . First class service.

5
Date of experience: May 01, 2025
Juliet Reed
New settees

Just had my new settees delivered this morning, beautiful colour, all went well with the purchase, delivered in the timeframe mentioned and by very courteous delivery guys.

5
Date of experience: Apr 11, 2025
Grover Hughes
Five star service

This Company is first class. I dealt with Hollie when ordering - she was so helpful and pleasant.Settee was delivered on date given. 2 hour delivery slot phoned day before as promised.Neil and Ben delivered on time and placed settee exactly where I wanted it. They were so nice and looked very smart. From start to finish a great Company to deal with.

5
Date of experience: Apr 10, 2025
Rosie L.
Excellent Experience & Fantastic installation team.

A pleasant experience all round from our initial visit to the showroom, with knowledgeable staff who were very helpful from start to finish. Delivery arrived exactly on the day and time slot when we were told it would .An excellent and pleasant delivery and installation team in Neil & Steve that delivered and installed our new suite. They were very careful to ensure the suite was put into the exact position we wanted. They demonstrated the functions on the reclining chair and made sure we fully understood how it operated.Neil & Steve were very efficient and tidied up everything and removed all the waste packaging from our living room and took it away with them.Fantastic customer service.

5
Date of experience: Apr 08, 2025
Renssalaer
Excellent customer service

Brilliant delivery service arrived on time and extremely helpful in arranging furniture. Great to experience excellent customer service from ordering to delivery! Well done RFM. Highly recommend.

5
Date of experience: Apr 03, 2025

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