richardfmackay.co.uk

4.7
4.7 Based on 340 reviews

Proud to serve Edinburgh for over 80 years with the finest Furniture, Flooring and Kitchens...

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Average Rating

4.7

/
5

340 Reviews

5 Star
92%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
5%

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Review Time

Gwenda
Good communication about delivery.

Good communication about delivery.Accurate delivery timesExcellent delivery people-careful and tidy.

5
Date of experience: Nov 28, 2024
Waverly Price
Guys came on time were really nice and…

Guys came on time were really nice and efficient. Very happy with my furniture.Also happy to be donating my old suite before christmas

5
Date of experience: Nov 26, 2024
McKenna
Great team from Richard F Mackay who…

Great team from Richard F Mackay who delivered a huge quantity of units for a large kitchen project to a first floor flat. Good communication in advance, stuck to the agreed delivery times and were all charming, helpful and resourceful. Highly recommend.

5
Date of experience: Nov 25, 2024
Ealdwulf A.
Excellent service from Jaz when we went…

Excellent service from Jaz when we went to select our new sofa. She answered all our questions and there was no pressure to buy. Once ready it was booked in for delivery and delivered without and issue. Couldn't thank the delivery guys anymore as they went above and beyond too.

5
Date of experience: Nov 19, 2024
LuKevin46
Great delivery

The delivery guys, Ben and Tom, were very efficient, friendly and helpful. The advanced notice and phone calls were great and a two hour delivery slot was much appreciated

5
Date of experience: Nov 18, 2024
Wilson B.
First Class Service

Great company to deal with. It was a pleasure browsing round the Edinburgh store with the additional bonus of a cream tea! Staff very friendly and helpful particularly Ioana. We bought a Danish solid walnut sideboard which was excellent quality. It was delivered by Neil and Steve who were both very friendly and helpful in placing the sideboard exactly where we wanted it.

5
Date of experience: Nov 18, 2024
Bruno Cooper
Excellent customer care

We ordered our furniture in July. We visited the showroom several times and Jas always took time for us and always kept us informed by phone or e mail. Nothing was too much trouble. Our furniture arrived yesterday and was delivered by Murray and Ben who couldn’t be more pleasant and helpful. The did everything for us positioning everything exactly where we wanted it. They tidied up and took all the packaging away with them. Would definitely buy from the shop again. Excellent customer care.

5
Date of experience: Nov 14, 2024
EB96
Excellent customer care all round from Staff at Richard F Mackay

Had delivery of a sofa bed today. Absolutely delighted with it. I would commend the delivery men, Neil & Steve for their care and attention with my delivery. Excellent customer care from ordering with Jason to the delivery. Thank you.

5
Date of experience: Nov 14, 2024
N3il068
Neil and Steve were absolutely…

Neil and Steve were absolutely fantastic!

5
Date of experience: Nov 11, 2024
Netty Johnson
Neil & Steve delivered our suite this…

Neil & Steve delivered our suite this morning at 8am. They were very pleasant and helpful. Situated it where I wanted it placed and replaced pictures on hall wall that had to come down to get the couch in. Very pleasant workers.Mrs.G.Weir.

5
Date of experience: Nov 11, 2024

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