rise.co.uk

4.5
4.5 Based on 139 reviews

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Average Rating

4.5

/
5

139 Reviews

5 Star
81%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
11%

Filtered Reviews

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Review Time

.  INGA MILNE
Phenomenal experience with Rise Fibre

Phenomenal experience with Rise Fibre. Straightforward from start to finish. Thank you.

5
Date of experience: Feb 20, 2026
J Mitchell
Fantastic communication since I made…

Fantastic communication since I made the decision to switch to Rise. Took the afternoon installation slot and the engineers arrived at the start of my allocated time. Knowledgeable and friendly, the engineers completed the installation within 90 minutes. Also gave me troubleshooting tips should I have any issues. First class service and I’m a very satisfied customer.

5
Date of experience: Feb 20, 2026
OpieSCO
John Howard was great

John Howard was great. Polite, quick, answered all my questions and explained everything in a concise manner without leaving out any caveats. He's very good.- Amin

5
Date of experience: Feb 20, 2026
Mark Ashton
Jenna was helpful and helped find a…

Jenna was helpful and helped find a solution going forwards. Slight improvement could have been the system allowing for more flexibility to adjust certain things post order, but not a criticism of the staff involved, who were great.

4
Date of experience: Feb 20, 2026
Mark Ashton
Jenna was helpful and helped find a…

Jenna was helpful and helped find a solution going forwards. Slight improvement could have been the system allowing for more flexibility to adjust certain things post order, but not a criticism of the staff involved, who were great.

4
Date of experience: Feb 20, 2026
The installation went like clockwork

The installation went like clockwork, no complaints at all. The engineer arrived on time and was finished in no time. I would definitely recommend that part to friends and family. As for the speed of the connection, I ordered 1GB but so far I don't think I've achieved 500mb. I'm putting this down the to routes bedding in.

4
Date of experience: Feb 20, 2026
The installation went like clockwork

The installation went like clockwork, no complaints at all. The engineer arrived on time and was finished in no time. I would definitely recommend that part to friends and family. As for the speed of the connection, I ordered 1GB but so far I don't think I've achieved 500mb. I'm putting this down the to routes bedding in.

4
Date of experience: Feb 20, 2026
joseph lalic
Jenna contacted me regarding my…

Jenna contacted me regarding my switching from another network provider. She managed to resolve it and everything is set now.

5
Date of experience: Feb 20, 2026
joseph lalic
Jenna contacted me regarding my…

Jenna contacted me regarding my switching from another network provider. She managed to resolve it and everything is set now.

5
Date of experience: Feb 20, 2026
Jorgen Karlsson
The start of the process. So far...so good

I was called at the time I had requested and Jason confirmed the details of the deal were the same as when we spoke earlier in the week. He walked me through the process and was helpful with answering the questions I had. Let's just hope that the rest of the process is as straight-forward.

5
Date of experience: Feb 19, 2026

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