riseandfall.co

4.5
4.5 Based on 201 reviews

Luxury products without the luxury price tags. Direct from the world's best manufacturers....

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Average Rating

4.5

/
5

201 Reviews

5 Star
82%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
11%

Filtered Reviews

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Review Time

Kito
I recently placed an order for several duvet covers, bed linens and pillow cases

I recently placed an order for several items of bedding which were not delivered by Royal Mail. Marjorie was quick to respond to my query and to provide a refund for the undelivered items. I placed a second order which came through successfully and the pillows / bed linens / duvet cover are all great and feel excellent. Appreciate the great customer service!

5
Date of experience: Jan 29, 2026
Ahmar
The quality of the products is superb

The quality of the products is superb

5
Date of experience: Jan 28, 2026
Great Quality, Good Price

I would really recommend Rise & Fall. The product is of such quality especially for the price. There was a small issue with my order and it was quickly dealt with and rectified. A company I will buy from again

5
Date of experience: Jan 27, 2026
Sally Norfolk
What a lovely company!

I ordered a cardigan during the sale (having looked at the website for ages...). Beautiful, soft, quality cashmere and good value. Sadly, the style didn't work for me, but my return was handled well with personal contact. I will definitely go back and shop at Rise & Fall again

5
Date of experience: Jan 27, 2026
helena green
Customer service

I had an issue with my bed linen and I contacted customer services I have to say that they dealt with my complaint with empathy and I was very pleased with the result It puts my faith back into customer service

5
Date of experience: Jan 27, 2026
Pauline Halstead
Duvet crisp and cool cotton does not wash well

Lovely crisp cotton and a deep fitted sheet, however it does not wash well and comes out very creased.I've had this set for a good few months and it is yet to get softer with washing.It does not clean well at all. I dropped some chocolate on that melted and even with expensive high quality laundry products and a stain remover, it has not come clean.Very disappointed with the wash and wear aspect of this material for the price.It will need ironing for those patient enough to iron their bedding.I probably wouldn't buy white again.NB. I have been trying to write a review on your website but it won't accept it

3
Date of experience: Jan 27, 2026
Tom Henchley
Fantastic quality clothes and great…

Fantastic quality clothes and great customer service. Happy repeat customer

5
Date of experience: Jan 27, 2026
Liliane
Sumptuous quality and amazing customer service

I recently purchased the Merino Cashmere knitted hood, which arrived in the U.S. in less than a week. I am extremely pleased with the quality of the material—it is exceptionally soft and feels very luxurious. In addition, the customer service was outstanding. Marjorie was incredibly helpful, responsive, and efficient throughout the process. Overall, it was an excellent experience, and I will certainly purchase from this company again in the future.

5
Date of experience: Jan 26, 2026
Marc Boase
Great customer service & quality…

Great customer service & quality products.Marc (Brighton)

5
Date of experience: Jan 26, 2026
Satisfied Customer
Great staff

Many thanks to the excellent staff in the customer service department. Most impressed

4
Date of experience: Jan 26, 2026

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