Name: riseandfall.co
Telephone: 000000000
Rating: 4.5

Kito Guest

I recently placed an order for several duvet covers, bed linens and pillow cases

I recently placed an order for several items of bedding which were not delivered by Royal Mail. Marjorie was quick to respond to my query and to provide a refund for the undelivered items. I placed a second order which came through successfully and the pillows / bed linens / duvet cover are all great and feel excellent. Appreciate the great customer service!

Date of experience: Jan 29, 2026

Ahmar Guest

2 months ago

The quality of the products is superb

Date of experience: Jan 28, 2026

Jo Guest

2 months ago

Great Quality, Good Price

I would really recommend Rise & Fall. The product is of such quality especially for the price. There was a small issue with my order and it was quickly dealt with and rectified. A company I will buy from again

Date of experience: Jan 27, 2026

Sally Norfolk Guest

2 months ago

What a lovely company!

I ordered a cardigan during the sale (having looked at the website for ages...). Beautiful, soft, quality cashmere and good value. Sadly, the style didn't work for me, but my return was handled well with personal contact. I will definitely go back and shop at Rise & Fall again

Date of experience: Jan 27, 2026

helena green Guest

2 months ago

Customer service

I had an issue with my bed linen and I contacted customer services I have to say that they dealt with my complaint with empathy and I was very pleased with the result It puts my faith back into customer service

Date of experience: Jan 27, 2026

Pauline Halstead Guest

2 months ago

Duvet crisp and cool cotton does not wash well

Lovely crisp cotton and a deep fitted sheet, however it does not wash well and comes out very creased.I've had this set for a good few months and it is yet to get softer with washing.It does not clean well at all. I dropped some chocolate on that melted and even with expensive high quality laundry products and a stain remover, it has not come clean.Very disappointed with the wash and wear aspect of this material for the price.It will need ironing for those patient enough to iron their bedding.I probably wouldn't buy white again.NB. I have been trying to write a review on your website but it won't accept it

Date of experience: Jan 27, 2026

Tom Henchley Guest

2 months ago

Fantastic quality clothes and great…

Fantastic quality clothes and great customer service. Happy repeat customer

Date of experience: Jan 27, 2026

Liliane Guest

2 months ago

Sumptuous quality and amazing customer service

I recently purchased the Merino Cashmere knitted hood, which arrived in the U.S. in less than a week. I am extremely pleased with the quality of the material—it is exceptionally soft and feels very luxurious. In addition, the customer service was outstanding. Marjorie was incredibly helpful, responsive, and efficient throughout the process. Overall, it was an excellent experience, and I will certainly purchase from this company again in the future.