riseandfall.co

4.5
4.5 Based on 201 reviews

Luxury products without the luxury price tags. Direct from the world's best manufacturers....

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Average Rating

4.5

/
5

201 Reviews

5 Star
82%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
11%

Filtered Reviews

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Review Time

Alison Gascoigne
Beautiful wrap

Beautiful wrap, it is such a fabulous colour and feels so silky/warm. Perfect!

5
Date of experience: Feb 22, 2026
Mark
Very helpful after I had made a…

Very helpful after I had made a mistake.. instant refund

5
Date of experience: Feb 18, 2026
Tomas Rizzo
Great products and very attentive…

Great products and very attentive customer service

5
Date of experience: Feb 18, 2026
Mrs Nikki Prichard
Luxury bedding

I absolutely love Rise & Fall bedding. It’s exactly as described—beautifully cool, crisp, and incredibly comfortable. The quality of the material is outstanding, and you can really feel the difference. Service and delivery have always been excellent, and the price is unbeatable compared to other retailers for the same quality. I’ve purchased multiple times and will continue to buy all my bedding from Rise & Fall. Highly recommend!

5
Date of experience: Feb 18, 2026
Dawn Goldstein
Beautiful product

Beautiful product, exceptional customer service. I ordered a cashmere jumper as a Xmas gift, well, two as I wasn't sure which size. So once tried on I sent one back - easy, no fuss, simple process and refunded no issues. The one we kept was gorgeous. I mean so soft - best cashmere I've had so far.Regrettably, it developed a hole after the first wash. However, their Customer Service team were really responsive and resolved the issue so quickly.I'd absolutely recommend them and their products.

5
Date of experience: Feb 17, 2026
Sam Howard
I’m guaranteed to love everything that…

I’m guaranteed to love everything that Rise & Fall sell. The best quality, very simple flattering pieces and I’m always excited when they launch their new season clothing range. The customer service provided is excellent too.

5
Date of experience: Feb 16, 2026
Zero Customer Service

My £325 order never arrived and I have emailed the company 4 times over the past 10 days but still haven't received a response. Appalling customer service! I have no confidence I will ever hear from them, this feels like a scam.

1
Date of experience: Feb 15, 2026
Amazing quality and customer support is…

Amazing quality and customer support is top notch. My order was lost and they arranged a replacement promptly. So happy with my linen bedsheets!

5
Date of experience: Feb 13, 2026
patrick wilson
The product quality is excellent so…

The product quality is excellent so this is my second order from them. The cotton is great quality, it feels really premium. (I understand they use the same supplier as the 4 seasons hotel...)I had some dealings with customer service too and they addressed my request in an efficient helpful and pleasing way.

5
Date of experience: Feb 12, 2026
Teresa Garland
Beautiful cashmere trousers

Just received my cashmere wide leg trousers and am very happy! The material is incredibly soft and the fit/length XS is perfect (I'm 5ft 4 and a size 8). The delivery was swift, very well packed plus the customer support team were incredibly helpful when I had difficulty applying the Welcome discount. All in all an excellent experience!

5
Date of experience: Feb 09, 2026

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