Review Time
Delivery turned up on a truck that the driver couldn’t unload. Had to leave site and handball the roofing off ourselves.Ecopan plus roofing sheets supplied with 12 point hex head screws and no bit to drive them in. On their website, it showed a normal 10mm socket head. Nowhere local had a bit to fit so had to buy another box of screws from Screwfix.Roofing sheets weren’t perfect either. Didn’t really fit together on the overlaps like they should.
Asked Roofing Megastore to exchange two Roof Window Flashing kits (unopened) after our builder gave them wrong sizes. They were astonishingly rude, unhelpful.and aggressive - more interested in having an argument than providing any sort of customer service. I will not be dealing with Roofing Megastore again.
This worked well, the materials calculator works well and makes sure you have all the parts you need, although does need checking. Only comment would be that the notice of when the delivery was going to land could have been longer tallow me to make arrangements. All in all, I would do this again.
I ordered a product (flashing tape) and received a different brand. I queried this and was told it was correct. Nowhere on the website did it say what I ordered was that brand, which I could have easily bought cheaper from different suppliers. Be careful - they don’t tell the truth in product descriptions. Post reply edit: Thank you for your response. Adding a brand allows one to compare price which was not possible here. I have paid more for this product because I was not able to shop around, as I thought I was buying a superior product.
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Trusted by over 100,000 customers and awarded the Feefo Trusted Service Award, Roofing Megastore are the one of the UK's leading roofing merchants.
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