Review Time
My designer had emailed the vendor asking for a reduced price for my items and I had already paid for the items, I should have waited to hear back from my designer. I emailed the vendor within minutes requesting a small refund and she never responded to my email one way or the other. Immediately shipped the items, a note on the invoice, some acknowledgement would have been appreciated. I usually shop on 1st Dibs or EBay, I find the experience more personal.
Appletree Junction AntiquesI found something very particular and special to our family on the website, but it needed to be shipped overseas. Mel and Teresa were quick to respond to my queries and made an international purchase easy, while providing helpful info on packaging and security so I could make the right decision. They seem a friendly bunch and the service is personal - plus they have lovely things at good prices on the website - vintage and memory evoking, but also fresh in style. Definitely one to remember!
I’ve made many purchases with Ruby Lane, and I have never been disappointed. Today’s transaction was no different. I plan to continue to trust Ruby Lane with my business. These special earrings are a gift for my daughter.The vendors are friendly, patient and honest. It’s refreshing to be able to make special purchases from such trustworthy people.
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