rubylane.com

4.5
4.5 Based on 2.3K reviews

...

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Average Rating

4.5

/
5

2.3K Reviews

5 Star
81%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
6%

Filtered Reviews

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Review Time

Mary Drotar
I wish I knew RL existed earlier

I wish I knew RL existed earlier; it does not place in the search engines.

5
Date of experience: Jun 27, 2023
Randi Oury
Very responsive and willing to…

Very responsive and willing to negotiate. Difficult to find such quality vintage pieces.

5
Date of experience: Jun 27, 2023
Judith Dieruf
I got return emails quickly on my question.

I got return emails quickly on my question about paying without a PayPal account (I had given mine up) and fortunately the item purchased was still in my "basket." Sometimes it would be nice to have a search window for something seen in the past that one wants to recall. This is my third or fourth purchase from Ruby Lane. Ruby Lane has a nice variety of interesting objects.

4
Date of experience: Jun 27, 2023
Nancy E. Cowden
Easy

Easy, but please don't push PayPal.

5
Date of experience: Jun 26, 2023
Tammy Satter
Good service

Good service. Good quality products.

5
Date of experience: Jun 26, 2023
Jane Hudak
I was charged twice for my item

I was charged twice for my item. Once on PayPal and also by credit card. I want to pay be credit card NOT PayPal!!!! Thank you for correcting this error. Jane Hudak

1
Date of experience: Jun 26, 2023
bina paul
SIGNING-IN IS VERY PROBLEMATIC

SIGNING-IN IS VERY PROBLEMATIC, DEMANDS AUTHORIZATION CODE EVERY TIME. MESSAGING SYSTEM IS AWFUL, CAN NOT REPLY DIRECTLY TO A SELLER'S RESPONSE. FORCED TO GO BACK TO THE STORE HOME PAGE AND SEND A NEW MESSAGE. ARE WE IN 19TH CENTURY WITH RUBYLANE?

1
Date of experience: Jun 26, 2023
Martha Rutledge
I enjoyed this company very much

I enjoyed this company very much. Thanks for all your help. I am looking forward to receiving the beautiful doll. Martha Rutledge

5
Date of experience: Jun 25, 2023
Kathy
New to this site

I had never come across this site before. Submitted some questions to the shop owner and was very happy to get the prompt reply. The ordering process was easy and I am hopeful the shipping will be prompt and the item as described (just ordered today).

5
Date of experience: Jun 25, 2023
Donald Price
Selection, price and array of mdse.

Ease of purchase. Variety of merchandise. Price. You literally have a plethora of items at your fingertips.

5
Date of experience: Jun 24, 2023

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