rugs.co.uk

3.5
3.5 Based on 201 reviews

We are family owned/operated, obsessed with quality, and have a passion for service. Our depth of inventory leads to options for any space and any budget. From treasured Persian and Oriental rugs, to budget-friendly fast-fashion synthetic fiber rugs - w...

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Average Rating

3.5

/
5

201 Reviews

5 Star
53%
4 Star
6%
3 Star
5%
2 Star
6%
1 Star
30%

Filtered Reviews

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Review Time

MercuryNight93
Massive choice

Very clear site, easy to search prices, colours and styles. Massive choice and very good reductions.

5
Date of experience: Jun 04, 2025
Charity Price
Straightforward purchase

Straightforward purchase. I saw a rug we liked, bought it very simple to use website.

5
Date of experience: Jun 03, 2025
Sammy B.
Spoilt for choice

Much to choose from. Always been very satisfied with the many rugs we have bought from Rugs.Excellent quality and fast delivery.

5
Date of experience: Jun 02, 2025
Ezekiel Brown
Beware returns

Beware! I needed to pay to return the rug to Switzerland (from uk)

1
Date of experience: May 29, 2025
EbBssyt35
Easy and rug beautiful

Easy and rug beautiful

5
Date of experience: May 29, 2025
Chris Sanders
Easy to use .Second purchase quality…

Easy to use .Second purchase quality very good.

5
Date of experience: May 29, 2025
Linda S.
Beware

Beware, if you are from the UK and wish to return it's next to impossible. They are Switzerland/US based company that does not have anything to do with the UK. Very missleading as i thought i was buying my dream rug. The rug looks nothing like advertised on the website, color and material is different. I tried to get into contact with the CS and so when they finally picked up the lady on the phone was soo rude and just not very understanding, the audacity to tell me to give the rug away to charity or give to friends/family? Sell it on marketplace. I'm amazed how this even is legal to write .co.uk and then not have anything to do with the UK. I'm stuck with a rug that i have no use of

1
Date of experience: May 28, 2025
Clyde Long
Superb selection

Superb selectionParticularly liked the option to view the rugs in our rooms - very clever

5
Date of experience: May 26, 2025
Bruno Parker
Quick an easy site to order from.

Quick an easy site to order from.

5
Date of experience: May 25, 2025
Allen T.
Use the chat function for communication

Speedy delivery! Rug received via UPS within 4 days of ordering…but no email order confirmation or tracking number received. Read reviews after purchase, which was very stressful! But to my surprise rug seems ok and exactly as seen online. Packaging terrible - bag open at both ends on delivery. Only advice would make sure you want the rug, so no need to deal with the US / Switzerland return process AND use the chat function. Found that really helpful otherwise would have zero proof of my order.

4
Date of experience: May 24, 2025

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Business Details

  • We are family owned/operated, obsessed with quality, and have a passion for service.

    Our depth of inventory leads to options for any space and any budget. From treasured Persian and Oriental rugs, to budget-friendly fast-fashion synthetic fiber rugs - we have it all!

    We offer FREE Shipping on all rugs with no minimum purchase required. We also cover all taxes, duties, and/or VAT charges, so you can rest assured the prices you see on our website will be the final price that you'll be responsible for.

    Why should you buy from rugs.co.uk?
    Free Shipping.
    Free Taxes/Duties.
    Easy Returns.
    75% Off Retail Prices.
    Expert Customer Care.
    Secure Online Shopping.
    Lowest Prices Guaranteed.
    Thousands of Rugs in stock.
    30 Day Returns & No Restocking Fee.
    All Rugs are Shipped Within 24-48hrs.
    Millions of Rugs Shipped since 2001.
    5% Bonus Store Credit on all your Orders.
    Direct Manufacturing & No Retail Overheads.

    Our customer-friendly policies are backed by an excellent customer service team that operates 24/7.
    See more

  • email info@rugs.co.uk
  • call 08081890459
  • language https://rugs.co.uk

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