Name: sakutoknives.co.uk
Telephone: 000000000
Rating: 1.5

Izolol Guest

Neither Japanese nor Damascus steel as advertised.

The advertisement clearly states Japanese Damascus steel. The knife is not Japanese - Japanese knives always proudly state made in Japan. The steel is not Damascus or pattern welded. This is a cheap knife cut with a pattern to look like pattern steel.

Date of experience: Apr 18, 2024

KA Guest

2 years ago

Face business and fake products.

Face business and fake products.This is a Chinese business that sales fake products. After payment they won’t respond to your calls or emails.Stay away from this

Date of experience: Mar 02, 2024

Charlene Guest

2 years ago

Fake Damascus steel

Sakuto claims that their knifes are Damascus steel. They are not. When you look closer the pattern which resample Damascus steel is engraved onto the surface. They have on purpose taken a Japanese sounding name but are in fact a Chinese company. The support is very unresponsive, and the second knife in the set took 4 weeks to arrive.

Date of experience: Feb 24, 2024

Chloe B. Guest

2 years ago

Total fake..

Total fake... knew straightaway it was not what it looked like on the website. Returned, but still no refund.Fake knife fake business... makes me mad these people duping genuine people out of £100's. It will come back on them.

Date of experience: Feb 12, 2024

FB Guest

2 years ago

scam do not order!

scam do not order!! the phone number on the website doesnt exist. unresponsive to emails. website, name, email address and website closely mimicking a legitimate site.

Date of experience: Feb 09, 2024

Rachel Kelly Guest

2 years ago

SCAM - DO NOT BUY

SCAM. DO NOT BUY. Used to be Santoku knives. They source all of their knives from Alibaba.com. The people working here should be ashamed of themselves.

Date of experience: Feb 08, 2024

Jade Smith Guest

2 years ago

Initially apprehensive but worked out great

Placed an order and then was filled with dread after reading the feedback but in all honesty I'm super pleased. Good communication from the seller plus the knife arrived in time for Christmas (was a gift for my brother-in-law) and he loves it. Yeah of course it's not authentic damascus steel but for 50 quid it looks fantastic and made for a great gift.

Date of experience: Dec 23, 2023

Lauren Patterson Guest

2 years ago

Good communication

I ordered these knives (came witching around 7 days) unfortunately they weren’t what I was looking for so I requested to return them. Communication throughout has been really good, I received notification of my refund yesterday 21/12 having sent the knives back on 18/12. My experience overall has been positive. Thank you to Darrell for being quick to respond!

Date of experience: Dec 21, 2023

Wilfried R. Guest

2 years ago

Returned but no refund. Scam

Rejected delivery, promised a refund that never came. £71 lost - total scam.

Date of experience: Dec 21, 2023

Miriam H. Guest

2 years ago

False advertisement

Website says the following. Generally, shipments are in transit for 5 – 10 days (Monday to Friday). Order cut off time will be 05:00 PM Greenwich Mean Time (London). Order handling time is 1-2 business day (Monday to Friday).The moment you place the order it will advise you it’s 2-3 days processing and 12-19 business days so obviously not advertising truthful content on their website before you place the order. Just see the other reviews. You also have to figure out what courier is used. No surprise 13 days in and RM are still saying they still are expecting it when this was needed for today as this was a present.They have sent me the return address details which is something but obviously at my cost. I will amend this review once returned and refund received. See how this one goes.I’ll give it a few days before I start the PayPal claim.