Review Time
Fraud and Complete scam, terrible, terrible quality knives, chipped after first use, cutting roast beef! I think paper would be more durable. No response to complaint e-mail. Staggered that this level of scam is allowed to run unchallenged, fake reviews on their site, huge online presence mimicking actual Damascus steel knives and these poorly made, laser etched fakes are going for the same price. Do not put your money in the hands of robbing criminals. Fraudulent.
These are very aesthetically pleasing knives and a good weight. Tested sharp on arrival and I am very happy. Yes they won't be hand made Japanese damascus steel but at that price you shouldn't expect it. I just wanted to post here to balance,out the feed back as I am very happy with my purchase.
I am editing this review because I have finally received the product, but my original view has not changed: I would not recommend shopping here.After receiving an order confirmation with a tracking number for Royal Mail over two weeks ago, I periodically followed the link only to see 'Order dispatched from Sender' never progress beyond this point. I tried to contact Sakuto Knives but since one email reassuring me it was on its way, nothing more in response to further emails, until I threatened to cancel the order and report the business as fraudulent – they're genuine, but this succeeded in getting a reaction. The knife, from China, not Japan, was just clearing customs and arrived 14/12/23, 16 days after ordered. Product looks OK, well packed and presented, but I can't test it as it's a gift and we may yet return it. I wish Sakuto had been more forthcoming in their responses to emails, so they didn't leave such a bad impression. Also wish I'd seen other reviews first but was following a link for a gift request. If I had, I would have seen the string of other experiences similar to mine.
Everyone , please stay away from this comPany our order has been lost and they totally ignoring us no knifes 300 pounds lost.Shame on them!I am first time in such situation and customer service!As i expect the will fill claim with royal mail and provide me declaration as I can not do this. Also they sending such an expensive iteams just sipmly tracked option when inside is KNIFES!!!is requre signature and ID challenge, but they do not care .It is smell very doddy here.So do not buy guys!
Just taken a delivery of one of their knives. Definitely not a legitimate Japanese knife supplier. BE AWARE_ this is a cheap Chinese company who has created a quality on line presence. There is no literature with the knife, packaging and presentation box is just adequate. Believe no review that is positive, they will be fake. On further research, the market is flooded with fake Japanese knives, thanks to our Chinese friends. I guess there is no surprise there. Be warned, keep well away from this company.
Bought knife before I read the reviews. Took weeks to get here and then it was obvious it was laser etched to look like Damascus. I asked for a refund and they assured me that it was real Damascus but offered me 25% money back. When I asked them to put it in writing, that is was not laser etched they told me to send back. They insisted it was sent tracked, rather than just signed for and the postage cost me over £8. I did get my money back but I am out of pocket the postage. I also photographed the knife, packaging etc in case there was any dispute
Ordered a knife, sadly before looking at these reviews.I’ve attempted to leave reviews on their own site but unsurprisingly none of them have made the cut (unintentional pun). Very much looks like the reviews are either fake or rigorously hand picked.Ordered the item on the 13/10/23. Noted that the marker on the map indicating the delivery address was different to my address. Contacted them to make them aware of this. Received very odd replies- as if they didn’t understand. I then thought it might be better to highlight the incorrect address with the delivery company so went to the tracking information. There was a number but it wasn’t associated with any courier. I contacted the company again to ask who the courier was- again, vague, unhelpful and seeming not to grasp the issue. By this time I’m pretty concerned that this is a scam so had a look at the reviews here, confirming my fears. Really annoyed at my own gullibility. Now 19/11/23, no knife, tracking now showing ‘expired’. Now not responding to emails. No acknowledgment of request for refund.Edit: having ranted to the company I have today received a refund from them. I still wouldn't trust them in future though as the rest of my documented experience remains unchanged.
Purchased the Sakuto knife about a year ago. These knives are chinese copies. The damascus pattern is laser etched. The blade bends easily and had already started to rust. Do not think you are getting genuine Japanese knives. The business is run from a terraced house in London Do not buy!
True forged Damascus is extraordinarily expensive. In general, it is 33 layers folded and forged. Damascus is forged from 'wooz" steel, A high-carbon mixture of specific metals. The pattern in Damascus is achieved by the metals and the forging process. Damascus was the top tier of metal in its day, but modern metals and forging processes can produce tougher and sharper blades. True Damascus forging is a lost art. Modern techniques cannot reproduce the "Damasuc effect." There are modern blacksmiths who study the lost art and they can specifically replicate as close as possible wooz steel ingots (molecular tube structures) and the art of forging and folding. These blades are valued at 10s of thousands of dollars.
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