Review Time
I bought 4 items over two purchases. I reviewed all of the items once I received; 3 were positive and 1 negative. The positive reviews were posted and the negative one was not. I did call them on it over email but they did not respond. Unfortunately, this means we're only seeing the positive reviews on products so we're not getting the true picture. One of the rings I bought just looked cheap and did not sparkle. My other issue is that the invoice amount they sent me on both purchases showed a different amount than what I was charged. Contacting them got a response that refunds are not possible due to - taken from their email: ..."issue cannot be processed at this time due to system limitations. However, we highly value your business and want to make it up to you. For your next order, simply reach out to us, and we will send you a complimentary, exquisite gift worth $100." So that's not cool. I'm leaving a 3 star review because 3 of the 4 items I bought are very pretty. Time will tell if they last... Finally, be prepared for a long wait; about a month for me.
i returned my item only for it to be sent back by customs. This took months I returned a second time and have heard nothing.It has cost me over £46 in postage plus the cost of the ring £89.68. Tis has been going on since June 2024. It is over a year now. DO TRUST THIS COMPANY!!!!!
For a senior, your website was difficult for me to use. I have to go back and forth many times to the point I thought I was getting a discount, I evidently wasn’t. Being 73, I only have so much money.if I can’t get the 35%discount, I have to cancel the order.
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