Name: shein.se
Telephone: 000000000
Rating: 3.3

Ina P. Guest

I did not receive my order

I did not receive my order, I asked for a refund and the answer that I received was:"We are sorry for the inconvenience.I understand that you would like a refund for this matter; however, it is still under review by the relevant department. We kindly ask for a little more patience." I'm waiting for almost 1 month now.

Date of experience: Feb 17, 2026

Suzan Samir Guest

2 months ago

Wedding dresses scam Shein refund return issues

Shein refund return issues I ordered 10 wedding dresses and other stuff. I sent 9 back amongst 2 sets of pj and a vail. I packed everything in a huge box and it was heavy. Now I have gotten refund for 3 dresses, the vail and the pjs. They are now claiming that 5 of the dresses were not in the box which is a huge lie. I can not believe what is happening. Can they really scam me like this? How can I prove this. I am livid and don’t know what to do. It is huge wedding dresses not small stuff. And it is a lot of money :(

Date of experience: Feb 16, 2026

Bra Guest

2 months ago

👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

Date of experience: Feb 15, 2026

Amina Guest

2 months ago

Prices constantly change and they scam…

Prices constantly change and they scam their customers

Date of experience: Feb 10, 2026

Bita Decastro Guest

2 months ago

Shein is wonderful which i and all my…

Shein is wonderful which i and all my friends use it all the time…, especially for young snd teenager .student. Thank you 🙏

Date of experience: Feb 03, 2026

Kaye Guest

2 months ago

I love this app so many different…

I love this app so many different things you can get.cheap and very nice clothes.

Date of experience: Feb 01, 2026

Wendy van Tilborg Guest

2 months ago

Fast delivery

They are not the best quality products. But that is to be expected when you order. It was a fast delivery which is nice.

Date of experience: Jan 30, 2026

D And Guest

2 months ago

Customer service not listening

My order stated delivered even though i did not receive it, the picture shown as proof of delivery shows the parcel left outside, when I got home there was no parcel.Shein are saying the delivery was done properly. I did not ask for the parcel to be left outside, Shein also said there was a signature I have asked for this but I haven't received proof. Shein aren't listening and are saying as the parcel was delivered & they will do nothing. Its appalling why should I pay for something I have not received. It seems its acceptable for delivery drivers just to leave packages outside when no one is home . Customer services are not listening to me and not helping