shein.se

3.3
3.3 Based on 173 reviews

Fashion for every girl! We bring you the latest trend items at amazing prices. SHEIN is an exciting online fast fashion retailer with 200+ new styles launched on a daily basis. SHEIN APP is ranked top 10 in retail apps, with 10 million registered users fr...

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Average Rating

3.3

/
5

173 Reviews

5 Star
49%
4 Star
8%
3 Star
2%
2 Star
6%
1 Star
35%

All Reviews

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Review Time

Kelly Baxter Marin
2 weeks late delivery and not even a refundI ordered products specific for a…

I ordered products specific for a client nd lost that client due to my delicery being 2 weeks late i contacted shein and was basically told i would have to call couriers myself and couldnt get a refund but i could send all the stuff back and get a refund although they made me lose money and thought giving me 50 points was fair laughable

1
Date of experience: Apr 06, 2026
safa Karameh
45 Days of Delay & Worst Customer Service Ever! "I've had the worst shopping experience with this si

45 Days of Delay & Worst Customer Service Ever!
"I've had the worst shopping experience with this site. My order has been stuck for 45 days, and it's now 20 days past the promised delivery date. Despite paying for my items, I receive nothing but unprofessional and automated responses from the support team."
"The customer service agents are completely incompetent; instead of solving the shipping issues, they keep suggesting I 'Cancel the Order' just to avoid their own responsibility. Their communication is condescending and lacks basic respect for the customer's time and money."
"I am only waiting to receive this final order, and as soon as it arrives, I will be deleting this app immediately and permanently. I will never shop here again. This site does not value its customers or its commitments. Stay away!

1
Date of experience: Apr 05, 2026
safa Karameh
45 Days of Delay & Worst Customer…

45 Days of Delay & Worst Customer Service Ever!"I've had the worst shopping experience with this site. My order has been stuck for 45 days, and it's now 20 days past the promised delivery date. Despite paying for my items, I receive nothing but unprofessional and automated responses from the support team.""The customer service agents are completely incompetent; instead of solving the shipping issues, they keep suggesting I 'Cancel the Order' just to avoid their own responsibility. Their communication is condescending and lacks basic respect for the customer's time and money.""I am only waiting to receive this final order, and as soon as it arrives, I will be deleting this app immediately and permanently. I will never shop here again. This site does not value its customers or its commitments. Stay away!

1
Date of experience: Apr 05, 2026
Mrs C Garnett
Very Good Customer Sevice

I mistakenly ordered an item which I did not want to purchase, on realising my mistake I contacted Customer Services and was very impressed with the rapid response I received from them. Kane their representive swiftly resolved my issue so that i could go ahead and reorder the original item.

5
Date of experience: Mar 18, 2026
Marlene
They make it soo difficult to be able to return anything

Trash when it comes to returning items

1
Date of experience: Mar 15, 2026
Marsha Laurent
I just love SHEIN ❤️ I have ordered all…

I just love TEMU ❤️ I have ordered all our wedding decorations from there and so much more BUT omg had a delivery today and this came not just for short hair I tell you the wireless hair comb ,hair feels amazing and fabulous ♥️⚘️⚘️⚘️ I also love both retailers.

5
Date of experience: Mar 14, 2026
ANTHONIA
Vey gooo material

Very good material and excellent service

5
Date of experience: Feb 25, 2026
Mhd Hussam Albadr
good stuff it is good product

good stuff it is recommended

5
Date of experience: Feb 20, 2026
kund
The easiest funniest fast shopping site…

The easiest funniest fast shopping site ever

5
Date of experience: Feb 19, 2026
kund
Materials were different from th picture

2
Date of experience: Feb 19, 2026

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Business Details

  • Fashion for every girl! We bring you the latest trend items at amazing prices. SHEIN is an exciting online fast fashion retailer with 200+ new styles launched on a daily basis. SHEIN APP is ranked top 10 in retail apps, with 10 million registered users from over 200 countries.

  • language https://shein.se

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