shopify.co.uk

1.2
1.2 Based on 605 reviews

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Average Rating

1.2

/
5

605 Reviews

5 Star
3%
4 Star
1%
3 Star
0%
2 Star
1%
1 Star
94%

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Mark Baker
Extremely Disappointed – Unfair and Unprofessional Treatment by Shopify

I created my Shopify account and was running my business honestly. My customer received the package, but still opened a dispute. Instead of allowing me to explain or provide any proof, Shopify immediately banned my account without any fair investigation.It has now been over a month, and I still haven’t received a single proper response. I’ve contacted live chat support at least 7 times, and every time they just say, “Your account is under review.” No updates. No follow-ups. No resolution.This is extremely frustrating and unacceptable. I put genuine effort into my store, fulfilled all orders properly, and this is how Shopify treats honest sellers? Shameful support and terrible platform for small businesses. Shopify, do better.

1
Date of experience: May 01, 2025
Nina Morris
Stear clear of this shopping platform

I purchased from "mister woofs" through this shopping platform. That company is a total SCAM. Shopify are not interested. I my view, they are complicit with the scam and only interested in taking our money, They don't care about the customer.

1
Date of experience: Apr 29, 2025
Emma López
Terrible

Terrible. Non existent customer service, useless staff.

1
Date of experience: Apr 28, 2025
Mira Morgan
before i left this review I saw the…

before i left this review I saw the stacks of 1*s, so its wont bother them. They hide behind walls and just take the money, no protection for buyers, I reported a site was a scam and they ignored it. I am out of pocket as will be others, but they do nothing. with no protection they are enabling fraudsters and reaping in financial rewards from fraud commited.

1
Date of experience: Apr 24, 2025
No response to fraudulent websites

Informed Shopify of a scam website (Ultrapaintuk) who took money with no intention of fulfilling order, fake reviews and using shopify to get some level of legitimacy. No response despite a follow up request. Are shopify enabling these traders? I for one will never use any shopify merchant again after this experience

1
Date of experience: Apr 22, 2025
Jonas Cook
Shopify just an enabler for scams.

Shopify is just an enabler for scamers.

1
Date of experience: Apr 20, 2025
Scam shops

Waiting and waiting for delivery of an item and now everything has gone blank. Tracking has gone, shop (alafin.shop) no longer exists and Shopify take no responsibility whatsoever.If you are thinking of shopping on this platform forget it! Just throw your money in the bin - same result!!!

1
Date of experience: Apr 16, 2025
Loek12326
Scam Shops

I ordered something from thewolfgames.myshopify.com and it turned out to be a scam. I messaged shopify and they took zero responsibility and would not shut down the site. They couldn't have cared less.

1
Date of experience: Apr 15, 2025
Dexter
Very unhelpful

Very unhelpful, received the wrong item from one of their online shops.Tried several times to contact the online shop via email, online chat and phone without success (The Comfort Shop) .Reached out to Shopify, who processed the payment, to be told they can't issue me with a refund and I'll need to wait 30 days for The Comfort Shop to reply before they can further assist.Useless, leaving me with an item I didn't order and no refund.

1
Date of experience: Apr 15, 2025
Tod Adams
Zyflex store

Zyflex storeAd seen on Facebook Offered free postage and returns, received cheap and nasty smart watches that I'm unable to return as email addresses don't work and I was overcharged as I was charged for postage, complained to PayPal who didn't want to know as I had received item !

1
Date of experience: Apr 14, 2025

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