shopify.co.uk

1.2
1.2 Based on 605 reviews

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Average Rating

1.2

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5

605 Reviews

5 Star
3%
4 Star
1%
3 Star
0%
2 Star
1%
1 Star
94%

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Julius Foster
DON’T USE SHOPIFY-THEY’RE A DISGRACE an item I bought and…

Never received an item I bought and when I tried to report an issue the order and the company website no longer existed. It was a scammer and I tried to report to Shopify and they told me to contact my payment provider. They just weren’t interested in trying to get this resolved. Do not trust Shopify they support scammers and their customer service is no existent. Disgraceful

1
Date of experience: Aug 03, 2024
Bridget Barnes
Just don't do it

Just don't do it, one of the most single worst decisions I have ever made.If you believe the lies they tell you and even make an attempt at the technology.You will be In need of the Samaritans or some other mental health organisation.

1
Date of experience: Aug 03, 2024
Charlton Walker
They are theives

They are theives - did not pay one of the payout and recorded it as paid- I have spoken with them and complained and they did not care and did not compensate me They took a lot of money from me and it is not worth it

1
Date of experience: Aug 01, 2024
Micah Ross
I do not recommend Shopify for a business store!

I started a £1 trial for a Shopify store. Decided not to finish building my shop part way through and tried to cancel it. Several months passed and I noticed a further £100 (4x£25) of payments taken. I requested Shopify support give me a refund which was passed to the billing team who refused to action any refund. Support agent Jasper had led me to believe the refunds would be issued due to the situation. Disgraceful service from a large company.

1
Date of experience: Jul 30, 2024
Vinny Hughes
Just look at these reviews

Just look at these reviews! This company really doesn't care one bit about its customers. It's hardly even worth writing a review. They have stopped my payments from the sales that I have made for 3 weeks with no explanation leaving my company in financial difficulty. Support is just a shield, not there to help but only to deflect people away!

1
Date of experience: Jul 29, 2024
Susanne Barnes
One of the worst store management…

One of the worst store management system.I was trying to get access of a store from my client. She was sharing just a collaborator code. But there was no easy guideline how to get access via collaborator code.

1
Date of experience: Jul 26, 2024
Jameson Clark
Fraud

Never heard of this company or knowingly used them but got a notification this morning from my bank that they took money from me at 02.50hrs GMT. Spent last 20 mins onto my bank reversing the transaction and cancelling my card. Now I have no card for the next 6 days- thanks Shopify 😡

1
Date of experience: Jul 26, 2024
Roberta
Painfully Bad

Painfully Bad - Backend and support are both awful. Avoid like the plague.

1
Date of experience: Jul 25, 2024
Jaylon Price
Bad Practices for a BigTech Company

I've been with Shopify since 2007 and would likely be one of their original users.However, I am deeply disappointed with some of Shopify's recent decisions, particularly the deletion of their reviews app and all the customers' reviews. It seems that some bad hires may be the only explanation for these poor choices.They claim they sent two emails warning of this action, which I received neither email.Years of product reviews are gone, and with it, my business.They should have exported the reviews as a CSV file, uploaded them to the store, emailed them to the store owner or both.How can a company that focuses on e-commerce not understand the value in the content of those reviews and take such destructive actions without any simple contingency plan? It beggars belief.

1
Date of experience: Jul 25, 2024
Nadia Howard
Absolute rubbish and here's why...

I'm not going to be helpful and constructive - that isn't how this review thing works - but I will tell the truth. After extorting $9 a month out of me to stop my currently dormant site being deleted by Shopify, they then inform me that the only useful plug in which enabled me to send orders direct to a drop ship printers has been removed from the Shopify platform. Then an online assistant said she could reverse this, then cut off our conversation mid-flow. I would rather exfoliate the head of my old chap with a pumice stone than spend a brass farthing with them and I suggest that you the reader avoid them like the plague. I could just about cope with having to pay every time I wanted some simple 'to be expected for $29 a month' services - but I'm not having this - so Foxtrot Oscar Shopify - I hope to see Tobias selling himself in skid row sometime soon.

1
Date of experience: Jul 23, 2024

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