Review Time
Excellent “does what it says on the tin”. Already saved £100.00 on items that were not wanted or required Gives us control of what is being spent without taking over The team were very helpful and understanding when applying for the card
Great concept and as I have just started it’s hard to make an assessment of performance. The. Sign up app is poorly designed and at odds with the solution. Asking for a 92 year olds email and to take a selfie is foolish. The form questions seem to repeat. The app does not integrate with iPhone or allow you to save the username and password which is a pain. The app needs developing. However, customer service is great and I got through the niggles.
Sibstar very helpful when setting up account for a family member with Dementia. For the time family member was able to use the card this allowed them to carry out a familiar routine. Would recommend to to families who have a family member with dementia who need extra support with managing their finances and card use once a level of capacity has declined to that individual.
I've been in touch a couple of times with Sibstar's customer support team, and each time I have found them brilliant. Sure, some of the features of the card seem a bit awkward, but the team have been very patient in helping me navigate them. I think we all know that designing a product with the right kind of safeguards is pretty difficult, and I'm just glad that someone is doing it!
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A flexible debit card and app.
Helping families living with dementia to safely manage their everyday spending.
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