silvermushroom.com

4.4
4.4 Based on 201 reviews

Family run business selling premium quality kitchen and home wares online....

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Average Rating

4.4

/
5

201 Reviews

5 Star
78%
4 Star
6%
3 Star
0%
2 Star
4%
1 Star
11%

Filtered Reviews

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Review Time

I love silver mushroom

I love silver mushroom. The products are always as described and they have really beautiful things at fantastic sales if you wait for one. I order delicate things and *touch wood* nothing has ever arrived broken. Good delivery details too.

5
Date of experience: Sep 29, 2023
Eden Scott
Order times

I ordered some knives on 23rd Sept and i got a confirmation email, nothing since regarding delivery or tracking link, i have decided i would like a refund now as far too long, sent email this morning and nothing as of yet - disappointed

2
Date of experience: Sep 23, 2023
Tiffany Scott
Great product and good aftersales experience

Ordered 4 Nkuku counter chairs for the kitchen from Silver Mushroom - the delivery timeframe stated was around a month but they arrived a week in advance, delivery was great.I however spotted a couple of minor issues with the chairs upon opening and sent a message to support who were very responsive and resolved the situation to my satisfaction.A good experience all round and would recommend!

5
Date of experience: Sep 21, 2023
charsas_sas
I had inadvertently used in correct…

I had inadvertently used in correct delivery address and when i received dispatch notice i contacted customer service. Patrycja took new details and said she would advise if address could be changed. We exchanged emails but she was very prompt to call me to confirm it could be done. Very polite and a welcoming change to see how customer service should be conducted.

5
Date of experience: Sep 20, 2023
Terry Powell
Excellent customer service

Excellent customer service. Beautiful products and prompt delivery!

5
Date of experience: Sep 15, 2023
Lina Kelly
Very efficient delivery and great…

Very efficient delivery and great customer service. Always quick to reply to my emails

5
Date of experience: Sep 09, 2023
Galton Sanders
Was notified of delivery before ha

Was notified of delivery before hand by drivers which was perfect really pleasant driversAbsolutely flawless service from start to finishProduct exactly how it was described really excellent quality

5
Date of experience: Sep 07, 2023
PAULBADEA89
Really happy with my new items

Really happy with my new items. Fast delivery aswell

5
Date of experience: Aug 24, 2023
Poppy
Do not purchase from this company

Do not purchase from this company. The courier service rearranged / cancelled a pre arranged delivery TWICE, and then when thye did finally deliver, failed to provide the 30 mind notice they promised, and proceded to leave the large cabinet on my neighbours front porch. I called their Customer Service, they said " That is wierd" and asked me to call the courier to arrange a redeivery. Courier company do not answer. Item has also arrived damaged

1
Date of experience: Aug 10, 2023
Phineas F.
Love my new sideboard

Love my new sideboard, delivered on time, very well wrapped and efficient delivery men. No damage, just perfect

5
Date of experience: Aug 04, 2023

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